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# IT Business Operations Associate

- **Company:** The Depository Trust & Clearing Corporation
- **Location:** Jersey City, NJ, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, IT Management, Enterprise Data Management
- **Published:** October 21, 2026
- **Apply:** https://ebxr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/requisitions/preview/215035

## About the Role

* Bachelors degree preferred or with equivalent experience
 * 4 years supporting business operations, business management, PMO, governance, reporting, or a comparable operational function or significant experience in managing routine operations
 * 1-2 years preparing or maintaining recurring reporting, action tracking, governance materials, or comparable operational deliverable

Talents Needed for Success:

 * Experience supporting a technology business-management office or enterprise IT operating model.
 * Experience improving governance routines, management reporting, daily routine operations or decision-support workflows.
 * Ability to manage multiple assignments, deadlines, and stakeholder requests with organized follow-through.
 * Strong written and verbal communication for operational and management audiences.
 * Experience collaborating across different teams and following through on shared commitments.
 * Productivity-tool proficiency with Excel is required

## Description

The Enterprise Data & Corporate Technology (EDCT) IT Business Operations Associate supports the operating discipline of the EDCT Business Management Office. The role helps coordinate governance forums and recurring management routines, maintains reporting and decision records, and tracks priorities, actions, dependencies, risks, and milestones through closure. Working with IT governance, Talent Acquisition, Enterprise Procurement/ESM, Human Resources, and other stakeholders, the individual organizes business information into clear updates, follows up on open items, supports issue resolution, and helps improve the processes and artifacts used to manage execution. This is an individual-contributor position at the Associate level requiring attention to detail, analytical thinking, clear communication, organization, and dependable follow-through. Success is reflected in timely and accurate deliverables, well-maintained records, improved visibility, and reliable stakeholder support.

Your Primary Responsibilities:

 * Support operational activities for EDCT BMO priorities and recurring management routines.
 * Track operational metrics, actions, dependencies, risks, and milestones; follow up with owners and escalate overdue items.
 * Work across functions to gather input, clarify ownership, facilitate progress and help resolve routine issues.
 * Maintain operating procedures, governance artifacts, trackers, source files, and decision documentation.
 * Identify and support practical process improvements that strengthen efficiency, control, and transparency.
 * Support workforce, financial, portfolio, or resource-planning activities as assigned, including data collection, validation, and facilitation
 * Support operational communications across relevant regional and global stakeholders.