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# AI Platform Relationship Manager

- **Company:** Genesis10
- **Location:** New York, NY, United States
- **Salary:** $113,090.0 - $129,730.0
- **Contract:** Temporary contract
- **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, Python (Programming Language), Systems Development Life Cycle, Azure Machine Learning, Generative AI, AI Platforms, Data Management, Api Management
- **Published:** October 22, 2026
- **Apply:** https://www.dice.com/job-detail/ce6fec32-87da-4401-8314-2cba190996cc

## About the Role

* Practitioner Level PI Planning and AGILE/SAFe experience
 * AI Delivery experience within a financial institution
 * Strong relationship management skills in enterprise or financial services environments
 * Working knowledge of APIs, AI/ML or GenAI concepts, platform-based delivery, and SDLC
 * Ability to triage issues, navigate ambiguity, and drive resolution across multiple teams
 * Excellent communication skills with the ability to translate between business and technical audiences
 * Experience coordinating cross-functional teams (product, engineering, support)
 * Familiarity with incident management, change/release processes, and service management models
 * Working knowledge of Python

Desired skills:

 * Experience in AI/ML platforms, data platforms, or API products
 * Prior role in Account Management, Client Success, Product Operations, or Technical Program Management
 * Exposure to financial services domains (consumer, markets, banking)
 * Familiarity with enterprise controls (security, compliance, model governance)
 * Proactive, highly organized, and accountable with strong influencing skills
 * Comfortable operating in a fast-evolving, emerging technology space

## Description

* Serve as the single point of contact for assigned LOB stakeholders (business + tech), building trusted, long-term partnerships
 * Drive usage and expansion of GenAI capabilities across LOB use cases; ensure alignment to business outcomes
 * Capture and scope enhancement requests, new use cases, and small feature needs; prioritize with platform/product teams
 * Own end-to-end resolution of production issues, coordinating with platform engineering, support (L2/L3), and infrastructure teams
 * Educate LOB teams on platform capabilities, best practices, and guardrails (security, compliance), and onboarding patterns
 * Partner with product, engineering, and release teams to ensure smooth rollout of updates, changes, and new features
 * Translate LOB needs into actionable inputs for product roadmap, platform improvements, and service enhancements
 * Track usage, adoption metrics, issues, and satisfaction; provide regular updates to stakeholders and leadership