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# Facilities Operations Centre (FOC) Engineer, AWS

- **Company:** Amazon.com, Inc.
- **Location:** United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Amazon Web Services, Big Data, Software Documentation, Data Centers, Issue Tracking Systems, Microsoft Office, Computer Network Operations, Tools for Reporting
- **Published:** October 22, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9258773/facilities-operations-centre-foc-engineer-aws

## About the Role

Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/., * 2+ years of Electrical or Mechanical Experience

 * 1+ years of experience working with Building and/or Electrical Platform Management Systems
 * 2+ Years' Experience in Data Centre Engineering/ Operations, * 3+ years' experience working in a large-scale data centre and 3+ years' experience in a NOC (Network Operations Centre) or similar
 * Strong verbal and written communication skills and strong Microsoft Office skills (Word, Excel, Access)
 * Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools and ability to follow and complete support procedures, system documentation, and issue tracking entries, root cause analysis and complex problem solving skills

## Description

You'll be the operational heartbeat of our data centre infrastructure - monitoring, coordinating, and driving excellence across every shift.

Your core mission centres on real-time monitoring of the Amazon facilities infrastructure platform, where you'll interpret signals from electrical and mechanical systems to maintain optimal performance. You'll serve as the trusted point of contact for both internal engineering teams and external partners, ensuring seamless communication flows during normal operations and critical events alike.

When emergencies strike, you'll step into a coordination role that demands clarity under pressure. You'll facilitate recovery efforts during Large Scale Events and Critical Site Events, bringing together the right people with the right information at the right time. Your post-mortem contributions will turn incidents into insights, strengthening the entire operation with every lesson learned.

Beyond reactive response, you'll be a builder. You'll help develop communication and escalation protocols that sharpen team performance, and contribute to creating tools that make the entire FOC more effective. Your meticulous record-keeping will ensure continuity across shifts and provide the data foundation for continuous improvement.

This is shift work in a 24/7 environment - weekends and holidays included - because the infrastructure never sleeps, and neither does your commitment to the customer experience. Every shift you complete is another layer of reliability added to the systems that Australia's most critical operations depend upon.