> Markdown version of [/jobs/ext/3862612-application-support-engineer](https://www.wearedevelopers.com/jobs/ext/3862612-application-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Application Support Engineer

- **Company:** Huxley Associates
- **Location:** London, UK
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Application Integration Architecture, Application Lifecycle Management, Software Applications, Microsoft Azure, Business Software, Databases, Disaster Recovery, Microsoft Dynamics, Systems Development Life Cycle, Release Management, Service Pack, System Availability
- **Published:** October 22, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/application-support-engineer/52840685

## About the Role

processes.Design and deliver training materials, user guides, and knowledge-sharing sessions.Develop and support \"super-user\" communities to improve user adoption and capability.Analyse business processes and identify opportunities to improve efficiency through technology.Act as an escalation point for support teams and business stakeholders.Ensure adherence to established procedures, controls, and operational standards.About YouWe're looking for a proactive and customer-focused support professional with strong technical expertise and exceptional stakeholder management skills.Essential ExperienceSignificant experience supporting and administering critical business applications within an enterprise environment.Proven hands-on experience with one or more of the following:Microsoft AzureMicrosoft IntuneServiceNow AdministrationMicrosoft Dynamics 365 CRMExperience monitoring, troubleshooting, and supporting enterprise understanding of application support, service management, and system
development lifecycles.Experience managing third-party suppliers and support providers.Demonstrable experience working within a global and/or matrix of application integrations and infrastructure concepts, including databases, servers, and networks.Experience developing and maintaining operational procedures, support documentation, and knowledge articles.Knowledge of software testing, release management, and change control processes.Understanding of information security frameworks and best practices, including ISO 27001.Experience creating and delivering technical training and user adoption programmes.QualificationsThe ideal candidate will be degree educated in a relevant discipline or possess equivalent professional experience.Professional certifications would be highly advantageous, including:ITIL FoundationMicrosoft Azure Administrator AssociateServiceNow Certified System AdministratorRelevant IT apprenticeship qualifications and/or technical certificationsKey CompetenciesStrong
application support and systems administration experience within a technology environment.Ability to manage multiple stakeholders across global teams.Experience working successfully within matrix analytical and problem-solving capabilities.Customer-focused with a commitment to delivering high-quality service.Excellent communication skills, with the ability to engage technical and non-technical audiences.Collaborative approach and ability to build strong relationships across the business.Results-driven with a focus on continuous improvement and operational excellence.What's on Offer?This is an excellent opportunity to join a global organisation where technology is central to business success. You'll work with modern enterprise platforms, collaborate with international teams, and have the opportunity to influence the future direction of critical business Now To Avoid DisappointmentTo find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is
acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC England and Wales

## Description

subject matter expert and application owner, ensuring systems are effectively maintained, supported, and enhanced to deliver maximum value to the business.Key ResponsibilitiesProvide administration and support for several business-critical enterprise supplier releases, upgrades, security patches, and enhancements, identifying opportunities for system improvements.Configure, tailor, install, test, and maintain application software in line with business requirements.Monitor system availability, performance, and utilisation against agreed service levels.Investigate, troubleshoot, and resolve application incidents, problems, and service issues.Perform root cause analysis and work with internal teams and external vendors to implement permanent fixes.Coordinate application changes, upgrades, testing activities, and enhancement releases.Manage application lifecycle activities, licensing, documentation, security reviews, and governance requirements.Support high availability and disaster recovery