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# IT Specialist

- **Company:** Tourlane GmbH
- **Location:** Berlin, Germany
- **Contract:** Permanent contract
- **Skills:** Software as a Service, Github, Information Technology Operations, Python (Programming Language), Windows PowerShell, Twilio, Scripting, Zapier, Microsoft InTune, Slack, No-code Tools, SAP MDG, Nintex, Gsuite
- **Published:** June 13, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=dfd67891add4e744

## About the Role

Do you have experience in Scripting?, * Expertise in onboarding/offboarding workflows and SaaS lifecycle management (ideally in a hybrid/remote company).

 * Experience with MDM tools such as Intune, Kandji, or similar.
 * Familiarity with automation through scripting (Python, PowerShell, GitHub Actions) or no-code tools (N8N, Zapier).
 * Strong cross-functional collaboration skills-especially with non-technical teams like HR and Finance.
 * A team-first mindset with a willingness to mentor junior colleagues while remaining hands-on.
 * Strong organizational habits: consistent documentation, reliable ticket handling, and follow-through.

## Description

We're looking for a proactive and technically skilled IT Specialist to join our team. You'll play a key role in supporting and scaling our IT operations, ensuring our people and systems work efficiently, securely, and seamlessly. If you thrive in hybrid or remote-first environments and love solving problems through both hands-on support and smart automation-this role is for you., * Take ownership of IT support operations, including first and second-level support, ensuring timely and structured resolution of tickets.

 * Execute and optimize onboarding/offboarding processes using automation tools (e.g., GitHub Actions, N8N) and MDM tools (e.g., Intune).
 * Collaborate cross-functionally with HR, Finance, and Engineering on automation projects to streamline internal workflows.
 * Participate in quarterly roadmap planning and execution, including postmortems, audits, and tooling improvements.
 * Provide mentorship and guidance to working students on technical tasks and quality standards.
 * Contribute to the full lifecycle management of internal tools (Zoom, Slack, Twilio, Google Workspace, 1Password).


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