> Markdown version of [/jobs/ext/3863567-logistics-it-specialist](https://www.wearedevelopers.com/jobs/ext/3863567-logistics-it-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Logistics IT Specialist - **Company:** Kuehne + Nagel - **Location:** Memphis, TN, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Access, Artificial Intelligence, Business Software, Cloud Computing, Information Systems, Network Troubleshooting, Microsoft Office, Oracle (Applications), Warehouse Management Systems, Infor, Database Tools and Utilities - **Published:** October 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=95645af5c4c2816e ## About the Role * 2+ years of experience in Contract Logistics, 3PL, distribution, warehouse, or healthcare/medical device environments, with 2+ years of leadership or supervisory experience preferred. * Strong understanding of logistics, supply chain, warehouse operations, and supporting technologies, including WMS, ERP systems, warehouse equipment, and material handling equipment (MHE). * Advanced proficiency with Microsoft Office applications, including experience with database tools such as Microsoft Access. * Ability to serve as a project resource by supporting system implementations, configurations, customer onboarding, EDI mapping, and solution testing activities. * Experience developing SOPs, work instructions, training materials, and delivering SME and end-user training. * Strong analytical, problem-solving, and organizational skills, with the ability to manage multiple priorities in a fast-paced, high-volume environment. * Excellent verbal and written communication skills, with the ability to coach, mentor, and collaborate effectively with cross-functional teams and customers. ## Description The IT Local Super User plays a critical role in supporting business operations by ensuring the effective use, maintenance, and continuous improvement of warehouse and logistics technology systems. This position is responsible for supporting assigned business projects, driving process enhancements, and ensuring compliance with company policies, procedures, and system standards. We are seeking a motivated and technology-focused IT Local Super User to join our team. This position works Monday through Friday, 11:00 AM to 7:30 PM. In this role, you will serve as the primary site-level expert for Contract Logistics information systems, including Warehouse Management Systems (WMS), Transportation Management Systems (TMS), KN Login, and other business applications. The ERP platform utilized is Oracle WMS Cloud, including LogFire and Infor LN solutions. How you create impact * Provide first-level support for warehouse management, transportation, and logistics systems, serving as the primary point of contact for users. * Analyze and troubleshoot system issues, coordinating with national, regional, and cross-functional teams to ensure timely resolution. * Maintain and monitor open issue logs, tracking progress and driving issues through to completion. * Conduct system and process audits to ensure compliance with Standard Operating Procedures (SOPs) and proper system utilization. * Support software upgrades, testing, and release implementations in partnership with regional Information Systems teams. * Monitor data accuracy and integrity to ensure high-quality system performance and reporting. * Deliver user training, support, and guidance while promoting a positive user experience and continuous process improvement., Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers., As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.