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# IT Specialist with a Focus on Support & Workplace

- **Company:** AIS Administration & IT Services GmbH & Co. KG
- **Location:** Hamburg, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Confluence, JIRA, Cloud Computing, Microsoft SQL Server, Windows Servers, Oracle Databases, Remote Desktop Services, Microsoft SharePoint, Systems Integration, TeamViewer, Information Technology
- **Published:** October 22, 2026
- **Apply:** https://www.adzuna.de/details/5936504935

## About the Role

* Microsoft & Infrastructure: Windows · Windows Server · Microsoft 365 · Entra ID · Active Directory · Exchange · Teams · SharePoint · Remote Desktop Services
 * Databases: Oracle · Microsoft SQL Server
 * IT Service & Collaboration: Jira Service Management · Confluence · TeamViewer
 * Workplace & Mobile: iOS · Smartphones · Cloud Telephony · Client Hardware

Here's what will impress us:

 * You have completed an IT-related apprenticeship, such as an IT specialist for system integration, or hold a comparable qualification.
 * Ideally, you've already gained some professional experience in IT support, service desk, or system administration.
 * You have a good knowledge of Microsoft Windows, Microsoft 365, Active Directory, and ideally Entra ID as well.
 * You enjoy analyzing technical problems, identifying root causes, and developing sustainable solutions.
 * You communicate confidently and effectively in German (at least C1 level) and have a good command of English.
 * You work independently, in a structured manner, and with a focus on solutions.
 * You stand out for your sense of responsibility, service orientation, and team spirit.
 * You are open to new technologies and are committed to continuous professional and personal development.

## Description

* You will be the first point of contact for our employees regarding IT questions and technical challenges.
 * You will analyze and resolve issues in first-level support-both remotely and on-site.
 * You will manage and monitor our IT systems and ensure that daily operations run smoothly.
 * You will administer users, permissions, and access rights.
 * You'll actively participate in IT projects, taking on your own tasks and responsibilities.
 * You'll manage our workplace environment-from Microsoft 365 accounts to smartphones, telephony, and workplace hardware.