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# Enterprise Integration Architect - Service Assurance

- **Company:** Computer Task Group, Inc
- **Location:** Dallas, TX, United States
- **Contract:** Temporary contract
- **Skills:** Application Programming Interfaces (APIs), Automation of Tests, Microsoft Azure, System Configuration, Mainframes, Systems Integration, Enterprise Application Integration, SOAPAPI, Reliability of Systems, Mainframe Programming, Information Technology, Enterprise Integration, Restful APIs, Servicenow
- **Published:** October 22, 2026
- **Apply:** https://dejobs.org/x/x/160281BB7C7C41B784B018C0D3815BC7/job/

## About the Role

* Solution architecture and enterprise application integration.
 * Service Assurance and ticketing applications, including ServiceNow and BMC Remedy.
 * REST APIs, SOAP APIs, mainframe systems, and Microsoft Azure.
 * Test automation, troubleshooting, system configuration, and production support.

Experience:

 * Proven experience in enterprise integration architecture and ServiceNow integrations.
 * Experience supporting ticketing workflows, API interfaces, legacy and modern platforms, and production environments.
 * Ability to support system transformation initiatives and ensure reliable application integrations.

Education:

 * Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

## Description

* Design and support integrations between ServiceNow and enterprise ticketing systems, including BMC Remedy, mainframe applications, and Microsoft Azure.
 * Analyze end-to-end ticketing workflows, system interfaces, and operational processes.
 * Support ServiceNow transformation initiatives and integration across legacy and modernized platforms.
 * Troubleshoot integration issues, configure applications, provide production support, and maintain system reliability.
 * Develop and execute automated tests using the ROBOT Framework.