> Markdown version of [/jobs/ext/3865704-applications-engineer-iii](https://www.wearedevelopers.com/jobs/ext/3865704-applications-engineer-iii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Applications Engineer III - **Company:** HME, Inc. - **Location:** Phoenix, AZ, United States - **Experience:** Experienced - **Salary:** $112,700.0 - $150,200.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Computer-Aided Design, Application Notes, Systems Engineering, Computer Programming, Internet Protocol, Network Layer, Microsoft Office, Microsoft Visio, Microsoft PowerPoint, Software Engineering, Virtual Local Area Networks, Internet Protocol Telephony - **Published:** October 22, 2026 - **Apply:** https://www.careerbuilder.com/job-details/applications-engineer-iii-phoenix-az--20b364a1-1a6f-4d96-af0b-c47d817f9c8e ## About the Role Software Engineering, Realtime Communications, Wireless Communications, Broadcasting, Aerospace and Defense, Sports, Military, Government, Training/Teaching, Software Engineering, Clear-Com is seeking an Applications Engineer III. The ideal candidate is an experienced Field Applications/Systems Engineer who excels in customer-facing roles. You will work both independently and as part of a team, serving as the technical lead to support Sales, Engineering, Product Management, and Quality Assurance. Key responsibilities include: Visiting customers to commission systems, providing training, troubleshooting, and technical support, and conducting proof-of-concept demos. Our diverse customer base includes live events, theaters, broadcast studios, and mission-critical voice systems. You will often work under tight deadlines and manage multiple customers/projects simultaneously., + For US candidates: US Citizenship highly preferred with ability to obtain access to secure federal government facilities + For other worldwide regional candidates you may be required to obtain access to secure national government facilities + Excellent communication skills, ability to build strong working relationships with both external customers and internal departments + Ability to build basic audio circuitry including precise soldering capability + Self-starter, comfortable working without supervision + Familiar with use of electronic test equipment such as oscilloscopes, signal generators, distortion analyzers, and various audio metering equipment + Troubleshooting skills and a logical problem solving + Knowledge of 2-way radios, IP Networks, basic AC power issues, professional audio, military communications systems, E1/T1 telco lines, telephone theory and hardware, AoIP or VoIP systems + Deep knowledge of Layer 3 IP networks with an emphasis on how to manage or configure a network (VLans, QoS, etc.) + Solid understanding of circuits, schematics, and specifications + Competent in the use of Microsoft Office applications including Excel, Visio, PowerPoint, or other drawing and presentation applications, including CAD + Programming/coding experience a plus + Capable of managing multiple priorities with demonstrated strong communication, interpersonal and motivation skills. * Experience + Minimum of 4 years related experience required; at least 5 years preferred. * Education + BA or BS (college graduate) - Required Electrical, Electronic. Broadcast, Computer, Telecomms, Audio Engineering + CCNA Certification or Similar Course - Preferred * Travel + 40-60% ## Description * Technical Assistance, Project Management, and Onsite Commissioning of New Installations + Provides second-level technical support using all media streams. + Creates and documents problems in the test lab given all of the specifics that cause a failure or issue. + Resolves issues by identifying and correcting the root cause, which will lead to generation of a new solution, tech note, script, etc. + Able to complete complex single / multi-system networked installations with thorough knowledge of implementing customers workflows + Ensures all issues are thoroughly logged & documented using the relevant company QA process. * Pre- and Post-Sale Support + Assist with equipment list for quotes, assist with customer orders and help with pre-sale system drawings. + Sets up and demonstrates all functionality of current products either remotely or on-site to explain the application. + With some supervision able to deliver concept demos. + Considers both commercial and technical implications of Clear-Com products/solutions to meet customers requirements (technical, budgetary, time-line). + Acts as the main AE technical lead at trade shows (IBC and/or NAB). + Provides sales teams with technical / application notes that relate to system operation (cheat sheets) to aid the sales team quote systems that have minimum impact on Clear-Com Tech Support in terms of known support issues + Knowledge of and experience with other vendors' products that integrate/ enhance/ enable CC products * Training, Support, and Troubleshooting + Provides product training including development of comprehensive training syllabus across all media streams + Provides training to sales & manufacturing teams and link both commercial and technical aspects into the training program + Ability to train the trainer and certified Clear-Com freelancers. + Provides application assistance and administers troubleshooting for existing systems. * Internal Communication + Liaises with internal departments regarding customer repairs, problem resolution, and new product design. + Assists on New Product Development (NPD) team, including supporting field trials + Manages and Reviews submitted solutions to FAQ. + Provides input for white papers on technical aspects of the intercom design and use with Product Manager. + Shares thorough knowledge of core markets, secondary markets, plus basic knowledge of ancillary markets. What you will need to succeed in this position