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# Data and Program Support Specialist - Part Time

- **Company:** GULFSTREAM GOODWILL INDUSTRIES, INC.
- **Location:** Riviera Beach, FL, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Data Analysis, Databases, Data Auditing, Document Management Systems, Health Information Management
- **Published:** October 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9199777f8a3cd14d

## About the Role

* High school diploma or equivalent required
 * Strong interpersonal, communication, and organizational skills
 * Proficiency in Microsoft Word, Excel, and email systems
 * Attention to detail and ability to manage multiple tasks simultaneously
 * Ability to maintain confidentiality and exercise professionalism
 * Experience in nonprofit, healthcare, behavioral health, housing, or human services environments preferred
 * Experience with client feedback collection, surveys, or data entry preferred
 * Familiarity with case management systems, HMIS, or other data tracking platforms strongly preferred

CORE COMPETENCIES

 * Professional and effective communication
 * Trauma-informed and client-centered engagement
 * Data accuracy and attention to detail
 * Organization and time management
 * Team collaboration and adaptability

PHYSICAL AND WORK REQUIREMENTS

 * Ability to sit or stand for extended periods during scheduled on-site hours
 * Ability to lift up to 25 pounds occasionally
 * On-site presence required during assigned shifts

## Description

Program Intake and Participant Flow Support

 * Serve as an initial point of contact for participants, partners, and community members seeking program information or services
 * Coordinate participant check-in and routing to appropriate staff or service areas to support smooth program operations
 * Respond to incoming calls and in-person inquiries related to program services and route appropriately
 * Track walk-ins, service requests, referrals, and inquiries for program reporting and data analysis purposes
 * Support a welcoming, trauma-informed environment consistent with program and funder expectations
*
Data Support, Documentation, and Client Feedback

 * Administer, collect, and manage client satisfaction surveys and feedback tools using paper or electronic methods
 * Ensure surveys and data collection activities are conducted accurately and respectfully using a client-centered approach
 * Enter and maintain survey responses and related data in approved systems including R Drive, HMIS, Client Track, or other designated databases
 * Assist with routine data entry, report tracking, and file organization to support program monitoring and evaluation
 * Collaborate with the Data Evaluation Specialist and program leadership to identify missing data, trends, or documentation issues
 * Compile referral, service access, and soft-touch data for inclusion in annual reports, grant reports, and internal reviews

Administrative and Program Operations Support

 * Provide administrative and operational support to program staff and leadership as needed
 * Assist with document management including scanning, filing, copying, and electronic record organization
 * Support audits, monitoring visits, site reviews, and grant reporting preparation
 * Maintain strict confidentiality in accordance with HIPAA, funder requirements, and agency policies
 * Support special projects and time-limited initiatives related to data, evaluation, or program improvement