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# IT Support Specialist

- **Company:** Evapco, Inc.
- **Location:** Madera, CA, United States
- **Experience:** Experienced
- **Salary:** $57,824.0 - $82,763.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Computerized Maintenance Management Systems, Databases, System Configuration, Ethernet, IT Management, Virtual Private Networks (VPN), Remote Access Technology, Software Systems, Internet Protocol Telephony, Computer Equipment, Information Technology
- **Published:** October 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=bba7f97a4d268540

## About the Role

* High School Diploma or GED Equivalent, is required
 * College degree, in a relatable field of study, is preferred
 * Strong knowledge and experience with Domains, PC hardware, Operating Systems, and Software Technology
 * Working knowledge of MS Office 2007 or higher
 * Excellent verbal/written communication, multi-tasking, interpersonal, and organizational skills
 * 2 years or more of IT related experience preferred
 * Bilingual (English/Spanish), is preferred

## Description

A desktop support specialist is responsible for diagnosing and fixing technical issues with hardware or software systems., * Provide Technical Assistance and Support for issues related to Computer Systems, Software, and Hardware

 * Record, track, and Document Help Desk requests and service calls in a timely manner in person or remotely
 * Support and Troubleshoot Remote Access and Client VPN software
 * Provide PC support and troubleshooting for in-house applications and Workflows
 * Rebuild PC's; Imaging, Installing, and configuring Windows Operating system and client-side applications
 * Install, configure, and maintain common Peripheral Devices in an Office and Shop Floor Environment
 * Install and Troubleshoot Networking and Ethernet Cabling
 * Manage Software and Hardware Licensing and Asset Tracking
 * Manage CMMS software and database
 * Assist with creating purchase orders and managing all hardware/software components
 * Provide VoIP phone support and administration including system adds, changes, and moves
 * Maintain desktop backup and recovery software for client workstations
 * Support Mobile devices and e-mail configuration
 * Support User/Computer accounts in Active Directory
 * Perform post-resolution follow-ups and documentation
 * Assist IT Management and Network Engineers with IT related projects
 * Assist Maintenance department on various projects/tasks when needed
 * May perform other duties as assigned

Typical Working Conditions:

 * Industrial setting (i.e. factory, outdoor)
 * Temperature Extremes, in general, from 20° F. to 110° F.
 * Requires very good agility (i.e. bending, standing, walking, climbing, reaching, squatting, twisting, and lifting)
 * Normal work week Monday through Friday, Saturday work likely, some Sunday work
 * 100% on-site (Monday through Friday, [Hours, e.g., 8:00 AM - 4:30 PM]).