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# AI Customer and Partner Solutions Engineer, Cloud Applied AI

- **Company:** Google LLC
- **Location:** Sunnyvale, CA, United States
- **Experience:** Experienced
- **Salary:** $183,000.0 - $265,000.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Artificial Intelligence, Cloud Computing, Cloud Engineering, System Configuration, Customer Interaction Management (Software), Software Debugging, Python (Programming Language), Salesforce.Com, SAP (Applications), Twilio, Genesys, Large Language Models, Information Technology, Software Coding, Programming Languages
- **Published:** October 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=09b1d9db727cb68f

## About the Role

* Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
 * 8 years of experience in customer-facing technical roles (e.g., Solutions Architect, Forward Deployed Specialist, Principal Consultant) with a focus on enterprise systems.
 * 3 years of experience writing code in one or more programming languages (e.g., Python, Java).
 * Experience with Large Language Models (LLMs), prompt development, and conversational AI frameworks.
 * Experience with conversational AI frameworks (LangChain, Agent Development Kit) and enterprise contact center technologies (Genesys, Twilio)., * Master's degree in Engineering, Computer Science, or a related technical fields.
 * Experience building and scaling complex production systems, working with multi-stakeholder technical projects, and with Google Cloud Platform (GCP) environment setup and cloud architecture.
 * Experience with telecom customer deployments and other similar industries.
 * Experience in technical consulting, navigating the governance, security, and procurement complexities.
 * Ability to bridge the gap between LLM capabilities and deterministic enterprise systems (e.g., Salesforce, SAP).
 * Ability to lead cross-functional teams and influence executive stakeholders in large, cross-functional organizations.

## Description

* Contribute to 0-to-1 solution engineering, architecture design, and debugging for complex agentic workflows.
 * Be able to stress-test features to influence product roadmaps and implement evaluation frameworks.
 * Pioneer architectural frameworks and authors reusable technical assets.
 * Engage with C-suite stakeholders and manage cross-functional delivery teams across partner organizations.
 * Mitigate high-stakes customer escalations, providing debugging and direct architectural guidance to customer engineering and C-suite teams.