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# Senior Calypso Support Analyst

- **Company:** EPAM Systems, Inc.
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Monitoring of Systems, Oracle (Applications), Calypso Programming Language, SQL Databases, Murex, Sybase
- **Published:** October 22, 2026
- **Apply:** https://dejobs.org/x/x/AFB20B3C3AA54647A850D4231260A58B/job/

## About the Role

* A minimum of 3 years of experience as Calypso Support Analyst
 * Hands on Calypso application knowledge
 * Experience of incident and problem management
 * Excellent stakeholder management skills
 * Open to relocation/business travel

## Description

* Provide production support for the Calypso platform across trading, risk, settlements, and accounting modules
 * Monitor batch jobs, scheduled tasks, interfaces, and system health via Calypso Scheduler and monitoring tools
 * Investigate and resolve incidents raised by business users within agreed SLAs
 * Triage issues, perform root cause analysis, and escalate complex problems to support or development teams
 * Support users across trade capture, confirmations, settlements, cash management, and reporting workflows
 * Assist with end-of-day (EOD) and start-of-day (SOD) processes, including P&L, risk, and position reconciliation
 * Troubleshoot pricing, valuation, and market data issues in coordination with quants and market data teams
 * Support asset classes such as FX, Rates, Credit, MM, and Derivatives (as applicable)
 * Write and execute SQL queries (Oracle/Sybase) to investigate data issues
 * Review and interpret Calypso logs, engine outputs, and Java stack traces
 * Support interface issues involving upstream/downstream systems (e.g., Murex, Swift, GL, risk engines)
 * Assist with deployments, patch installations, environment refreshes, and user access management
 * As a Senior on the team, you will be expected to mentor and support junior resources