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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Staff Software Engineer - **Company:** Twilio - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Agile Methodology, Artificial Intelligence, Amazon Web Services, Microsoft Azure, Bioinformatics, Code Generation, Databases, Data Structures, Cursor, Software Debugging, Distributed Systems, Java Virtual Machine (JVM), Nagios, NoSQL, OpenStack, Scrum Methodology, Prometheus, Software Engineering, SQL Databases, Twilio, Datadog, Google Cloud, Cloud Platform System, GitHub Copilot, System Availability, Grafana, Caching, AI Coding Agents, Backend, Event Driven Architecture, Information Technology, Low Latency, Apache Kafka, Claude, Virtual Agents, Api Design, Restful APIs, Amazon Simple Queue Service (SQS) - **Published:** October 22, 2026 - **Apply:** https://www.thejobnetwork.com/job/eccdaed3-0585-4ec3-9038-3ecdadb6612e/staff-software-engineer ## About the Role - Minimum 8 years of hands-on experience in a large scale, distributed applications environment on JVM based technologies - Bachelor's degree in Computer Science or a related engineering field - Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems - Experience building RESTful services, API design and event-driven architectures (Kafka, SQS) - Hands-on experience designing and driving the optimization of CI/CD pipelines - Experience with on-call rotations, incident response, monitoring/alerting tools (Prometheus, Datadog, Grafana) - Hands-on experience with cloud infrastructures such as AWS, GCP, OpenStack or Azure - Excellent written communication skills - essential for effective AI prompting and for creating clear technical documentation (with or without AI assistance) - Proven ability to critically evaluate AI-generated code for correctness, security, performance, and maintainability - Hands-on Java experience with strong fundamentals, able to architect, review, and debug code whether it's yours, a teammate's, or an AI agent's - Demonstrated proficiency working with AI coding assistants (Claude, GitHub Copilot, Cursor, or similar) - you should be able to describe your workflows and show examples - Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies - Hands on experience scaling production backend systems, with the proven ability to design and develop horizontally-scalable, resilient and performing-under-load systems - Strong team collaborator who is both highly motivated and a motivating influence on peers - Demonstrated technical leadership by driving architectural decisions, leading cross-functional technical initiatives, and actively mentoring team members **Desired:** - Can demonstrate how you effectively use AI to deliver value efficiently - Knowledge and experience working with SIP protocol - Knowledge and experience working with Stir/Shaken protocol ## Description We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . **See yourself at Twilio** Join the team as Twilio's next Staff Software Engineer. **About the job** This position is needed to add to our Voice Connectivity Trust team to enable Twilio to better support our customers using Voice in their solutions. As a Software Engineer on this team you will participate in all phases of the software development life cycle which includes requirements gathering with Product Managers, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. This engineer will own, operate and maintain their teams' services in a distributed production environment, employing agile methodologies to continuously deliver value to customers. **Responsibilities** In this role, you'll: - **Be an owner:** Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them - **Wear the customer's shoes:** Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions - **Write it down:** Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams - **Be bold:** Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity - **Draw the owl:** Figure out novel ways of solving customer problems for the Voice channel , We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. , We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call [Twilio Magic](https://www.twilio.com/company/values). Additionally, we empower employees to build [positive change in their communities](https://twilio.org/support-and-resources/impact-fund) by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, [please consider other open positions.](https://www.twilio.com/company/jobs#open-positions) **.** **Stay alert to recruitment fraud** We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @[twilio.com](http://twilio.com) email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . **Twilio is proud to be an equal opportunity employer.** We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. ## About Twilio **Industries:** Sales and Marketing, Telecommunications [Company profile](https://www.wearedevelopers.com/companies/3850-twilio) ### More Jobs at Twilio - [Software Engineer, Platform Engineering (L2)](https://www.wearedevelopers.com/jobs/ext/3874744-software-engineer-platform-engineering-l2) - [Software Engineer (Observability)](https://www.wearedevelopers.com/jobs/ext/3870799-software-engineer-observability) - [Software Engineer L2 - Cloud Infrastructure](https://www.wearedevelopers.com/jobs/ext/3866495-software-engineer-l2-cloud-infrastructure) - [Staff Security Engineer, Threat Hunting](https://www.wearedevelopers.com/jobs/ext/3872561-staff-security-engineer-threat-hunting) - [Analytics Engineer](https://www.wearedevelopers.com/jobs/ext/3853988-analytics-engineer)