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# Tech Support Spec-IT Tech

- **Company:** Vecellio Management Services, Inc.
- **Location:** West Palm Beach, FL, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Information Technology
- **Published:** October 22, 2026
- **Apply:** https://www.jofdav.com/jobs/60205187-tech-support-spec-it-tech

## About the Role

and interpersonal skills, along with patience, a positive, customer-friendly attitude and the ability to work in a team environment.

 * In progress of degree in Computer Science, MIS or related field.
 * Expertise in desktops, networks, mobile devices, connectivity, etc.
 * Knowledge of:
 + Windows 11 operating systems, Microsoft Office 365, and Entra ID.
 + Apple and Android mobile devices
 + Connectivity troubleshooting skills.
 * Excellent customer service skills and proven ability on follow-up commitments.
 * Excellent verbal and written communication skills; strong analytical and problem-solving skills.
 * Ability to prioritize, multi-task, take initiative, and problem solve while maintaining attention to detail.
 * Proficiency in Microsoft Office 365.
 * Bilingual (Spanish) preferred but not required.

## Description

The Technical Support Specialist will provide professional customer service and technical support to all levels of staff, including remote and on-site users. This position is the first line of assistance and is instrumental in maintaining business continuity. S/he will be responsible for gathering information, troubleshooting issues and resolving issues in a timely manner. S/he will exhibit excellent problem-solving, communication and interpersonal skills, along with patience, a positive, customer-friendly attitude and the ability to work in a team environment.The Technical Support Specialist will provide professional customer service and technical support to all levels of staff, including remote and on-site users. This position is the first line of assistance and is instrumental in maintaining business continuity. S/he will be responsible for gathering information, troubleshooting issues and resolving issues in a timely manner. S/he will exhibit excellent problem-solving, communication