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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Air Operations Center (AOC) Operations & Technology Program Manager - **Company:** Odyssey Consulting - **Location:** Hanscom Air Force Base, MA, United States (Remote available) - **Experience:** Expert - **Salary:** $175,000.0 - $200,000.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Amadeus CRS, Software as a Service, Cloud Engineering, Information Management, Integrated Development Environments, Key Management, Performance Tuning, Scrum Methodology, Sabre (Computer System), Software Engineering, Software Factory, User-Centered Design, Computer Network Operations, Devsecops - **Published:** October 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=931537ae5a2b06a3 ## About the Role Citizenship: Must be a US citizen Minimum Required Qualifications Clearance: Must be able to obtain a Secret Clearance Education: Bachelor's Degree in a related field in the respective technical/professional discipline being performed Years of experience: 5+ years of operational management experience within a major commercial airline, air cargo carrier, or airline operations technology provider. * OCC / Dispatch Background: Direct experience operating within or building technology for a commercial Network Operations Control Center (NOCC/OCC), Flight Dispatch, or Integrated Operations Center. * Aviation Domain Knowledge: Comprehensive understanding of flight operations, dispatch workflows, slot and flow management, disruption recovery (IROP), and crew/aircraft schedule optimization. * Leadership & Change Management: Demonstrated experience leading cross-functional teams, managing complex technical programs, and championing process change across operational workgroups., * Commercial Aviation Software: Hands-on experience with modern airline operations software platforms (e.g., Sabre, Jeppesen, Amadeus, NAVBLUE, Carmen, or custom cloud-based OCC tooling). * Collaborative Decision Making (CDM): Working knowledge of FAA/Eurocontrol CDM programs, System Wide Information Management (SWIM), or Ground Delay Programs (GDP). * Agile / Software Factory Experience: Experience working inside an Agile/Scrum software development environment, product management discipline, or DevSecOps product team. * Military / Defense Familiarity: Familiarity with USAF Air Operations Centers (AOC), Air Tasking Orders (ATO), or joint airspace coordination is a plus, but not required. Interpersonal Skills * Strong written and verbal communication skills * Ability to develop and present briefings to senior leadership * Strong analytical and organizational skills * Ability to manage multiple priorities in a fast-paced acquisition environment * Ability to work independently and collaboratively within Government and contractor teams ## Description Odyssey has an exciting opportunity for a Senior AOC Operations & Technology Program Manager providing support to the Command, Control, Communications (C3C)/Kessel Run division. Kessel Run is revolutionizing how the United States Air Force develops, deploys, and operates mission-critical software. We are seeking an experienced AOC Operations & Technology Program Manager to serve as the critical bridge between commercial airline operations control practices and military Air Operations Center (AOC) modernization This is a full time remote position. ** Position Contingent upon Contract Award**, In this role, you will leverage deep commercial airline industry expertise-specifically from Airline Operations Control Centers (OCC / NOCC)-to advise and guide software product teams, operational leaders, and system architects. You will help translate battle-tested commercial concepts such as Collaborative Decision Making (CDM), real-time disruption management, automated flight dispatch, and predictive resource allocation into modern, cloud-native command and control (C2) software capabilities for the warfighter. Duties include, but not limited to: Commercial Aviation Practices & Operational Strategy * Champion the adoption of proven commercial airline Operations Control Center (OCC) processes, metrics, and workflows across Air Operations Center functional areas. * Introduce and adapt commercial Collaborative Decision Making (CDM) frameworks and Air Traffic Management (ATM) flow strategies to military airspace planning and dynamic air tasking. * Advise leadership on modern disruption management (irregular operations / IROP) models, crew/fleet recovery algorithms, and slot management concepts to improve operational resilience and sortie execution. Product Roadmapping & Technology Modernization * Partner closely with product managers, software engineers, and user-experience (UX) designers to translate operational pain points into clear user stories, functional requirements, and product roadmaps. * Facilitate user-centered design sessions and workflow mapping between operational controllers, planners, and software development teams within an agile/DevSecOps development cycle. * Evaluate emerging commercial off-the-shelf (COTS) airline software, optimization solvers, and cloud architectures to determine feasibility for integration into modern AOC software suites. Operational Metrics & Performance Optimization * Establish and monitor data-driven operational KPIs modeled after commercial aviation standards (e.g., departure punctuality, turnaround time optimization, asset utilization, and fuel/route efficiency). * Utilize operational telemetry and user feedback to identify planning bottlenecks, track system adoption, and quantify the operational impact of newly deployed software features. * Oversee capacity planning and operational modeling to support both day-to-day operations and surge tasking requirements. Stakeholder Collaboration & Change Management * Serve as the primary operational liaison between software product teams, operational military leadership, acquisition authorities, and industry technology partners. * Drive change management initiatives that help traditional operations teams transition smoothly from legacy monolithic software and paper-based tracking to automated, cloud-based applications. * Prepare operational impact analyses, technical white papers, and business cases to justify modernization investments.