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# Application Support Engineer

- **Company:** Robert Half
- **Location:** Jacksonville, FL, United States
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Systems Engineering, Microsoft Azure, Cyber Security, Identity and Access Management, Networking Basics, Azure Active Directory, Zero Trust Network Access, TCP/IP, Virtual Local Area Networks, Network Access Control, Cloud Platform System, Microsoft InTune, Information Technology, CIS Benchmarks
- **Published:** October 22, 2026
- **Apply:** https://dejobs.org/x/x/00AB61DC83794D1088339EB6A3C90F5A/job/

## About the Role

* Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture. Requirements * Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience.

 * At least 5 years of experience in IT engineering, with the ability to operate at a senior support level.

 * Strong background supporting Windows enterprise environments and modern endpoint management practices.

 * Hands-on experience with Microsoft Intune for device administration, policy enforcement, and compliance oversight.

 * Working knowledge of Microsoft Azure, especially in the areas of identity, device management, and security services.

 * Experience administering both Active Directory and Azure AD / Entra ID, including troubleshooting and access management.

 * Familiarity with IT security principles related to endpoint protection, identity controls, and Zero Trust practices.

 * Basic networking knowledge covering TCP/IP, VLANs, and general connectivity troubleshooting, along with strong communication and problem-solving skills. Technology Doesn't Change the World, People Do.®

## Description

* Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization.

 * Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards.

 * Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security.

 * Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes.

 * Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures.

 * Manage and support network access control solutions such as Portnox or comparable platforms.

 * Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls.

 * Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services.

 * Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems.