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# IT Desktop Support Technician

- **Company:** Onit, Inc
- **Location:** Queensbury, NY, United States
- **Contract:** Permanent contract
- **Skills:** Software Troubleshooting, Computer Equipment
- **Published:** October 22, 2026
- **Apply:** https://www.juju.com/job/13_810b00c6

## About the Role

* Previous experience in IT, customer service, or other related fields
 * Ability to build rapport with clients
 * Strong troubleshooting and critical thinking skills
 * Positive and professional demeanor

## Description

* Provide technical assistance with computer hardware and software
 * Resolve issues for clients via phone, in person, or electronically
 * Recommend hardware and software improvements
 * Track customer issues and resolutions