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# Client Solutions Manager

- **Company:** Global Business Travel Group, Inc.
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $88,200.0 - $163,800.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Business Process Modeling
- **Published:** October 22, 2026
- **Apply:** https://www.careerbuilder.com/job-details/client-solutions-manager-new-york-ny--1db8fce4-f4d6-4a22-a234-5ff032321b0c

## About the Role

Team Player, Consulting, Professional Services, Advertising, Biotech and Pharmaceutical, Financial Regulations, Finance, Profit & Loss, Management Strategy, Customer Satisfaction, * Bachelor's degree preferred

 * 2+ years account management experience in corporate travel management
 * Global account management experience a plus
 * Strong presentation, negotiation, and communication skills
 * Skilled in data analysis, financial/business modeling, and industry fee structures
 * Strategic thinker with strong problem-solving and multi-project management abilities
 * Willingness to travel as needed

## Description

Reporting to the Client Solutions Vice President. The Client Solutions Manager is responsible for strategic management of a select portfolio of $1M - $10M clients, by delivering all core account management components and value-added services. This position is also responsible for client retention, profitability of the account portfolio, growth, and overall customer satisfaction.

What You'll Do

 * Strategic Business Planning: Develop and manage client business plans, set mutual goals, analyze data, and present findings in regular business reviews.
 * Profitability & Financial Management: Oversee client contracts, invoicing, and P&L; negotiate pricing and value-added services with the VP.
 * Client Retention: Lead re-bid/RFP processes and maintain 99%+ client retention.
 * Client Satisfaction: Maintain a 4+ satisfaction rating; manage surveys, service delivery, and client communications.
 * Growth: Identify opportunities for added services, product sales, and account expansion.