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# IT Support Specialist II

- **Company:** TEKSYSTEMS INC.
- **Location:** Fort Worth, TX, United States
- **Experience:** Expert
- **Salary:** $62,400.0 - $72,800.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Desktop Computing, Issue Tracking Systems, Azure Active Directory, Microsoft SharePoint, User Provisioning Software, Office365, Microsoft InTune, Laptops
- **Published:** October 22, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/tx/fort-worth/114a7e29-6c3c-49cf-86a4-e6f8ad20ba41

## About the Role

* 5+ years of Desktop Support, Service Desk, or Help Desk experience.
 * Hands-on Microsoft 365 administration experience.
 * Entra ID (Azure AD) administration experience.
 * Experience supporting Windows 10/11 environments.
 * Strong customer service and communication skills.
 * Experience supporting executive or high-visibility users.
 * ITIL familiarity.

Nice to Have

 * Microsoft Intune
 * Microsoft Defender
 * macOS Support
 * A+, Microsoft, or ITIL certifications, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

IT Support Specialist II | Fort Worth, TX (70% Onsite)

Top Skills

 * Desktop/Deskside Support
 * Microsoft 365 Administration
 * Entra ID (Azure AD)
 * User Provisioning & Group Management
 * Windows 10/11 Support
 * Customer Service & Troubleshooting

Responsibilities

 * Provide onsite and remote support for Windows devices, Microsoft 365 applications, printers, mobile devices, and meeting room technology.
 * Troubleshoot hardware, software, connectivity, and access issues.
 * Administer Microsoft 365, Entra ID, Exchange Online, Teams, OneDrive, and SharePoint.
 * Handle user provisioning, password resets, group changes, onboarding, and offboarding.
 * Deploy and support laptops, desktops, and mobile devices.
 * Document issues and resolutions within the ticketing system.