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# Technical Service Engineer

- **Company:** Taghleef Industries
- **Location:** Rosedale, IN, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Test Data
- **Published:** October 22, 2026
- **Apply:** https://www.juju.com/job/16_74bff75f

## About the Role

* Bachelor's Degree in Chemistry, Polymer Science, Engineering Technology, or a related technical field (engineering degree preferred but not required).
 * Minimum of 3-5 years of experience with flexible webs or polymers, preferably in a manufacturing, quality, or technical support environment.
 * Working knowledge of flexible web converting processes such as flexographic, rotogravure, and/or lithographic printing; adhesive and/or extrusion lamination; labeling; and food packaging applications (VFFS, HFFS, etc.).
 * Cold seal converting and application knowledge preferred.
 * General understanding of winding of flexible materials preferred.
 * Familiarity with quality management systems or GFSI-benchmarked standards a plus.
 * Strong organizational and coordination skills with the ability to manage multiple priorities and deadlines.
 * Strong communication and interpersonal skills, with the ability to work effectively across departments and with customers and suppliers.
 * Ability to travel up to 15-30%.
 * Proficient in Microsoft Office applications, with strong emphasis on Excel.
 * Effective technical documentation and report-writing skills.
 * Strong analytical, problem-solving, and critical-thinking skills.
 * High attention to detail and ability to track issues through resolution.

Taghleef is a Drug Free Workplace - Must pass pre-employment drug screen and background check.

## Description

The Technical Service Engineer provides technical coordination and support for all Oriented Polypropylene Film (OPP) product conversions and final applications. This role supports film specification (fit-for-use) activities, assists with film and converting issues, and facilitates effective customer and supplier relationships through collaboration with internal technical, quality, manufacturing, and commercial teams., * Coordinate technical service support activities for OPP film production lines related to flexible web converting and end-use applications.

 * Support the identification, documentation, and implementation of quality processes and system improvements to improve consistency and continuity.
 * Coordinate quality- or customer-related projects as assigned, including scheduling customer visits and hosting on-site customer meetings.
 * Coordinate analytical testing in support of claim investigations, including sample retrieval, job request entry, and compilation of test data for technical review.
 * Support audits and assist with measuring product performance against established standards and process requirements.
 * Track, document, and monitor preventative and corrective actions to support achievement of quality standards.
 * Coordinate the documentation, data collection, and reporting of product trials and field validations.
 * Assist with root cause investigations and support implementation of corrective actions in collaboration with technical and quality teams.
 * Coordinate customer claim investigations and tracking, and support Sales and Customer Service teams, including activities related to imported films.
 * Serve as a primary coordination point between internal teams and global Ti manufacturing and technical groups to facilitate resolution of film or quality concerns.
 * Maintain accurate documentation, reports, and communication records related to technical service activities.
 * Perform other related duties as assigned.