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# IT Support Technician

- **Company:** RIMER CORP
- **Location:** Lafayette, CO, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Backup Devices, BASIC (Programming Language), Cloud Computing, Dynamic Host Configuration Protocol, Linux, Document Management Systems, Domain Name System (DNS), Multi-Factor Authentication, Windows Servers, Networking Basics, Server Administration, TCP/IP, Virtualization Technology, Wi-Fi Technology, Firewalls (Computer Science), Operational Systems, Network Server, User Accounts
- **Published:** October 22, 2026
- **Apply:** https://www.juju.com/job/13_0959af50

## About the Role

* One to three years of experience in help desk, desktop support or IT technician work
 * Working knowledge of Linux, Windows and macOS, and of Microsoft 365 or similar cloud administration tools
 * Networking fundamentals, including TCP/IP, DNS, DHCP, and basic switching and Wi-Fi
 * Comfortable handling physical hardware, including server and network & laboratory equipment
 * Reliable and organized, with the ability to work from remote instructions under limited supervision

Preferred

 * CompTIA A+, Network+ or Security+ certification
 * Exposure to Windows Server or Linux, virtualization and backup tools
 * Experience in a research, laboratory or manufacturing environment, Candidates must be authorized to work in the United States.

## Description

Rimere is hiring an on-site IT Support Technician to keep company computers, servers and network running day to day. The role reports to senior technical leadership and serves as the hands-on presence in the office and lab., End-User and Device Support

 * Set up, configure, update and repair company laptops, desktops and related peripherals
 * Respond to day-to-day support requests and log each one through to resolution
 * Handle onboarding and offboarding of accounts, devices and access for new hires and departures
 * Maintain the hardware and software asset inventory & related documentation

Servers and Network

 * Serve as on-site hands for server maintenance, including hardware checks, replacements, restarts, and power and UPS checks
 * Monitor system alerts and escalate issues to the senior technical lead
 * Run and verify backups, and perform test restores on a set schedule
 * Apply operating system and software updates under the direction of the senior technical lead
 * Support the office network, including switches, firewall, Wi-Fi and internet provider coordination

Accounts, Security and Licenses

 * Administer user accounts, permissions, multi-factor authentication and password resets
 * Maintain endpoint protection and baseline security settings across company devices
 * Track software licenses and renewals

Lab and Operations Systems

 * Support computers connected to lab instruments, following the change controls set by the technical team

Documentation and Vendors

 * Document system configurations, procedures and recurring fixes
 * Coordinate with IT vendors and hardware suppliers on quotes, orders and service