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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Operations Manager - **Company:** Netomi, Inc. - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $64,000.0 - $103,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Agile Methodology, Artificial Intelligence, JIRA, Business Systems, Software as a Service, Cyber Security, Databases, Data Centers, DevOps, Disaster Recovery, Identity and Access Management, Issue Tracking Systems, Information Technology Operations, Microsoft Office, PCI Data Security Standards, Azure Active Directory, Salesforce.Com, Data Streaming, Pega, IT General Controls (ITGC), Office365, Reliability of Systems, Agentic-AI, Microsoft InTune, Slack, Casper Suite, Gsuite, Zendesk, Servicenow - **Published:** October 22, 2026 - **Apply:** https://www.builtincolorado.com/job/it-operations-manager/11806151?handler=ApplyRedirect ## About the Role * 5-8+ years of experience in IT Operations, IT Support, or Systems Administration * Experience managing IT in a high-growth, SaaS, or remote-first environment * Hands-on administrative experience with: *Google Workspace, Azure AD, MS 365 *Endpoint management tools (e.g., Jamf, Kandji, Intune) *Ticketing systems (e.g., Jira, Zendesk, ServiceNow) * Strong understanding of IT security best practices and access management * Strong hands-on knowledge of ISO 27001, SOC 2 Type II, HIPAA, GDPR, PCI DSS, and other globally recognized security and privacy frameworks. * Demonstrated experience maintaining IT controls and supporting internal and external audits. * Experience working in highly regulated industries such as healthcare, financial services, insurance, or government. * Experience supporting distributed/global teams Who You Are * A hands-on operator who enjoys solving problems and supporting teams / team members * Organized and detail-oriented with strong execution skills * Comfortable working in a dynamic, evolving, and global environment * Collaborative and service-oriented with strong communication skills * Relentlessly proactive-you identify issues before they become problems ## Description Be an Early Applicant Remote Hiring Remotely in USA Senior level Remote Hiring Remotely in USA Senior level Own day-to-day IT operations for a global remote workforce, including end-user support, device and access management, onboarding and offboarding, internal systems administration, security controls, compliance audits, process automation, vendor management, and asset tracking. The role partners with Compliance, Engineering, DevOps, and HR to maintain reliable, secure, and efficient IT infrastructure while supporting growth and regulated-industry requirements., Want to be part of the AI revolution and transform how the world's largest global brands do business? Join us! We are seeking a hands-on, execution-focused IT Operations Manager to build and scale our internal IT function across a growing, global, and remote-first organization. This role will own day-to-day IT operations, systems, and support infrastructure, ensuring employees have secure, reliable, and efficient access to the tools and environments they need to do their best work. You will partner closely with Compliance,Engineering, DevOps, HR/People, and Operations to support company growth,company tooling, onboarding/offboarding, and expanding compliance needs., IT Operations & End-User Support * Own day-to-day IT operations, including end-user support, device management, and troubleshooting across a distributed workforce * Ensure timely resolution of IT issues with strong SLAs and high employee satisfaction * Manage onboarding and offboarding processes, including provisioning and deprovisioning of systems and access * Participate in on-call and after-hours support as needed to respond to critical incidents and urgent business needs. Systems, Security & Infrastructure Management * Administer and optimize core business systems (e.g., Google Workspace, Microsoft Entra, MS Office, Slack, Zoom, endpoint management tools) * Maintain system reliability, performance, and uptime across all internal tools * Closely partner with Compliance team to enforce IT security policies and best practices * Support audits (e.g., SOC 2) by maintaining documentation, controls, and system integrity * Ensure secure device management, data protection, and access controls * Ensure systems and processes meet the security and compliance requirements of customers in highly regulated industries such as healthcare, financial services, insurance, and government Process & Automation * Build and scale IT processes and workflows for a growing organization * Identify opportunities to automate repetitive tasks and improve efficiency * Standardize onboarding, asset management, and support processes Vendor & Asset Management * Manage IT vendors, licenses, and subscriptions * Track and maintain IT asset inventory across devices and systems * Optimize costs while maintaining high-quality tooling and support Cross-Functional Collaboration * Partner with HR/People Ops on onboarding/offboarding to ensure a smooth employee experience and adherence to compliance best practices * Collaborate with Compliance, Engineering, and DevOps teams on tooling, access, and infrastructure needs * Support global teams across time zones and regions, Remote or Hybrid United States Mid level Mid level Fintech * Legal Tech * Software * Financial Services * Cybersecurity * Data Privacy Leads a Citizen IT team supporting Salesforce and PEGA applications through configuration, administration, troubleshooting, reporting, workflow management, training, and change management. Oversees Salesforce business analysts, partners with development and service leadership, improves data quality and processes, monitors performance, establishes KPIs, manages stakeholders, and drives platform adoption, productivity, and client satisfaction. Top Skills: Microsoft Power AutomateMicrosoft Power BiPegaPythonSalesforceSalesforce Service Cloud Magellan Health Operations Specialist 8 Days Ago Remote United States 64K-103K Annually Mid level 64K-103K Annually Mid level Healthtech * Pharmaceutical Leads production operations for an application, database, or infrastructure area while protecting CUI and maintaining CMMC and regulatory compliance. Reviews data flows, supports incident response, remediates compliance gaps, documents incidents, triages service issues, communicates impacts, and monitors system health during after-hours coverage. Applies critical thinking, problem-solving, Agile, and Lean methods to improve operations, establish performance metrics, and support service-level delivery. Top Skills: AgileCmmcLean Citrin Cooperman