> Markdown version of [/jobs/ext/3872587-hotel-front-desk-guest-service-agent](https://www.wearedevelopers.com/jobs/ext/3872587-hotel-front-desk-guest-service-agent). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Hotel Front Desk Guest Service Agent - **Company:** Eastlight Court Hospitality LLC - **Location:** East Peoria, IL, United States - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook - **Published:** October 22, 2026 - **Apply:** https://www.thejobnetwork.com/job/1989d32e-ce61-427a-8a0d-bf7ee67046f6/hotel-front-desk-guest-service-agent ## About the Role We are looking for outgoing individuals who are able to work second shift, 3-11pm, including weekends., * Previous hotel or relevant customer service experience. * Proficient in Microsoft Excel, Word, and Outlook. * Ability to work a flexible schedule including weekends. ## Description * Provides high-quality customer service. * Handles guest reservations. * Answers and transfers phone calls. * Handles guest check-ins and outs along with questions, complaints, etc. * Other duties as required with the department.