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# Senior IT Operations Support

- **Company:** Akkodis, Inc.
- **Location:** Louisville, KY, United States
- **Experience:** Expert
- **Salary:** $79,040.0 - $93,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, Linux, Information Technology Operations, Linux Servers, Computer Networking Systems, Computer Network Technologies, Virtual Environment, Software Troubleshooting, Information Technology, SDN Network
- **Published:** October 22, 2026
- **Apply:** https://www.careerjet.com/job/us46373df193f036965aa7ccd9979fb555/eaa

## About the Role

Associate's degree (2-year) or higher in Information Technology, Computer Science, Engineering, or a related technical field.
1+ years of experience in IT support, systems administration, infrastructure operations, or a similar technical environment.
Experience supporting Microsoft Windows/Linux operating systems, networking technologies, and end-user computing devices.
Strong troubleshooting, problem-solving, and customer support skills with the ability to manage multiple priorities in a fast-paced environment.

## Description

Akkodis is seeking a Senior IT Operations Support for a Contract with a client in Louisville, KY. The ideal candidate will support critical IT infrastructure, applications, and plant floor systems to ensure uninterrupted manufacturing operations and drive process improvements.
Rate Range: $38/Hour to $45/Hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Senior IT Operations Support Responsibilities include:
Provide hands-on technical support for IT applications, infrastructure, operating systems, and end-user technologies within a manufacturing environment.
Troubleshoot and resolve incidents involving plant floor systems, networks, servers, and business-critical applications to minimize production downtime.
Support and maintain Windows/Linux servers, Cisco networking equipment, virtual environments, and end-user devices.
Collaborate with plant operations, business stakeholders, and global IT teams to prioritize projects, resolve technical issues, and implement improvements.
Assist with Factory of Tomorrow initiatives, including IIoT, software-defined networking, mobility solutions, and digital manufacturing technologies.
Develop and maintain support documentation while ensuring reliable operation of IT systems across a multi-shift, 24/7 manufacturing environment.