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# Computer Support Specialists

- **Company:** MOXIEIT INC.
- **Location:** Albany, NY, United States
- **Contract:** Permanent contract
- **Skills:** Databases, Software Systems
- **Published:** October 22, 2026
- **Apply:** https://www.careerjet.com/jobad/usb3182527073b967cdbcf8695fc234ecf

## About the Role

No degree, license, or certification required

 - Data entry skills and ability to independently navigate multiple software systems

## Description

Receive calls and correspondence from agencies and document complaints

 - Perform data entry and monitor reports in complaint database
 - Conduct safety checks on reported allegations of abuse
 - Concerts, and systems to manage complaints and safety checks
 - Use Verizon Virtual Contact Center for customer relations contacts
 - Create, enter, modify, and update complaints in database
 - Ensure timely and quality response to complaints
 - Assist field office and providers with troubleshooting
 - Monitor and coordinate safety check contacts
 - Provide technical assistance to users regarding data entry and report generation