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# Desktop Support Technician

- **Company:** Nabout Leidos
- **Location:** Washington, DC, United States
- **Experience:** Experienced
- **Salary:** $50,700.0 - $91,650.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, HP Service Manager Software
- **Published:** October 22, 2026
- **Apply:** https://jobs.military.com/career/372662/desktop-support-technician-d-c-dc-washington

## About the Role

* HS diploma with 4+ years of prior relevant experience, additional related education or certifications may be considered in lieu of experience\n
 * Valid DoD 8570 IAT Level II: Security+ or higher Certification\n, * Must demonstrate expertise in IT Enterprise Operations\n
 * Experience with Microsoft Windows OS, version 10\n
 * Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software\n
 * Basic network troubleshooting skills\n
 * Excellent customer service skills\n
 * Excellent oral and written communication skills\n, * Organized and detail-oriented\n
 * Strong leadership skills\n
 * Self-motivated/ self-directing\n
 * Strong collaboration, prioritization, and adaptability skills required. Relationship building\n
 * Ability to manage and prioritize own work, and that of their team\n
 * Independent decision making\n
 * Analytical thinking; thinking out of the box\n
 * Ability to effectively communicate with all organizational levels (SME to Senior Management)\n
 * Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.\n