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# IT Manager

- **Company:** Technology Leader Companies LLC
- **Location:** Lancaster, PA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Software as a Service, CompTIA Security+, Data Governance, Disaster Recovery, Multi-Factor Authentication, Virtual Private Networks (VPN), Microsoft SQL Server, Windows Servers, Password Management, Productivity Software, Remote Access Technology, Systems Integration, User Provisioning Software, Godaddy, AI-powered Productivity Tools, Acumatica Cloud ERP Platform, Information Technology, Patch Management, Malware Detection, Gsuite, Claude, GPT
- **Published:** October 22, 2026
- **Apply:** https://www.thejobnetwork.com/job/2b271880-9c80-42ce-ac00-9497dd34af9a/it-manager

## About the Role

* 3+ years of hands-on experience administering Windows Server and Microsoft SQL Server environments.
 * Demonstrated experience administering Microsoft 365 and/or Google Workspace at the tenant/admin level.
 * Working knowledge of endpoint security tools (antivirus/EDR), VPN technologies, and password management platforms.
 * Practical understanding of backup/disaster recovery design and patch management practices.
 * Comfortable being the sole in-house IT resource - strong troubleshooting skills and ability to prioritize independently.
 * Clear, professional communication skills for supporting non-technical end users., * Experience with Acumatica or another mid-market ERP platform.
 * Experience managing SSL/TLS certificates and domain administration (e.g., GoDaddy).
 * Security certification (e.g., CompTIA Security+, CySA+) or willingness to obtain one.
 * Prior experience at a managed service provider (MSP) or as a sole IT generalist for a small/mid-size company.
 * Familiarity with AI productivity tools (Claude, ChatGPT, Fathom, etc.) and associated data governance considerations.

## Description

* Own day-to-day management of our 6 Windows Server / SQL Server instances (currently hosted with Liquid Web), including our production. Acumatica environment and separate demo/sandbox environments.
 * Establish and maintain a patch management cadence for OS and SQL Server updates.
 * Design and maintain backup and disaster recovery procedures, with defined recovery time/point objectives (RTO/RPO) at minimum for production systems.
 * Own SSL/TLS certificate lifecycle management across all company domains and servers (currently issued through GoDaddy and renewed manually) - eliminate reliance on manual renewal.
 * Evaluate and recommend hosting strategy (continue with current provider vs. alternatives) as the environment grows.

ERP Administration and Management:

 * Operate as our Acumatica System Administrator to support internal IT projects, upgrades, etc.
 * Help generate reports, dashboards, and integrations as requested by the leadership team.

Productivity & Identity Platform Administration:

 * Administer Microsoft 365 and Google Workspace: user provisioning/deprovisioning, security configuration, MFA/conditional access enforcement.
 * Periodically review license utilization and recommend consolidation opportunities across our dual Microsoft/Google environment.

Security & Endpoint Management:

 * Deploy and manage business-grade endpoint protection (antivirus/anti-malware) and VPN across all company devices.
 * Administer enterprise password management across the organization.
 * Build and maintain a cybersecurity awareness training program for all staff
 * Evaluate and, subject to budget approval, implement endpoint detection & response (EDR/XDR) and/or outsourced SOC monitoring.

AI & Productivity Tooling:

 * Administer business-tier AI tooling subscriptions including license provisioning and usage governance.
 * Evaluate new AI/productivity tools as requested by leadership and manage the resulting vendor relationships.

Help Desk & Vendor Management:

 * Serve as the primary point of contact for internal IT support requests; establish a lightweight ticketing process and informal response-time targets.
 * Own relationships with technology vendors (hosting, SaaS subscriptions, hardware suppliers) including renewals, negotiations, and invoice review.
 * Maintain an accurate inventory of company software licenses, hardware assets, and vendor contracts., * Documented, tested backup/DR plan in place for all production systems.
 * Fleet-wide endpoint protection and VPN deployed.
 * Zero SSL certificate lapses; automated renewal/alerting process in place.
 * Cybersecurity awareness training program launched company-wide.
 * Documented patch management cadence with tracked compliance rate.