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# Desktop Support Analyst

- **Company:** Saicon Consultants Inc.
- **Location:** Atlanta, GA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Virtual Private Networks (VPN), Windows PowerShell, Microsoft SharePoint, Computer Networking Systems, Office365, Guidewire PolicyCenter, Microsoft InTune, Windows Client
- **Published:** October 22, 2026
- **Apply:** https://www.careerbuilder.com/job-details/desktop-support-analyst-atlanta-ga--a66a36ec-e3df-436f-b1d4-8b4d80b5af2f

## About the Role

Desktop Administration, Analysis Skills, Operations, Technical Leadership, Microsoft SharePoint, Management of Information Systems/Technology (MIS), Microsoft Windows Azure, Team Lead/Manager, Cellular Telephone, Laptop PC, * Bachelor's degree in a field related to IT, or equivalent combination of education and experience.

 * 3+ years of experience in IT related fields including, desktop support, MS O365, networking.
 * In depth knowledge of Windows 10
 * Experience working in Microsoft O365 and Azure Admin portals
 * Extensive PowerShell knowledge
 * Basic understanding of networking

Communication Skills:

 * Personable demeanor that users will be comfortable with working with when they need help.
 * Ability to help non-technical users understand issues and resolutions to issues.

## Description

* Work on daily operations tasks that will include new-hires, temps, SharePoint permission changes, checking health of technology managed by Office IT team.
 * Manage users, groups, devices, permissions, conditional access via Azure portal.
 * Manage laptop config, available software, cellphone config, compliance via Intune portal.
 * Manage users, licenses, shared mailboxes, Teams, SharePoint, OneDrive via the O365 admin portal.
 * Work on and resolve issues with VPN and Azure desktop services.
 * Manage time between helping users, and making progress on projects to improve the CONA PC, O365, and other user technology environments.
 * Write, update, and run PowerShell scripts that configure the setup of user laptops.
 * Write, update, and run PowerShell scripts that are used to do certain functions in O365 Admin, Azure, and Intune.
 * Monitor laptop health from compliance, configuration, and virus standpoints.