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# Desktop Support Technician

- **Company:** Robert Half
- **Location:** Dallas, TX, United States
- **Salary:** $52,000.0 - $60,320.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, JIRA, Virtual Private Networks (VPN), Azure Active Directory, Okta, Peripherals, Laptops, Servicenow
- **Published:** October 22, 2026
- **Apply:** https://www.dice.com/job-detail/01e57603-c12e-47f9-aaf1-1fbc9e974c6a

## About the Role

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

## Description

We are seeking a skilled Desktop Support Technician to provide technical support and troubleshooting for end users in a hybrid work environment. This position is based in Dallas, TX and requires three days onsite and two days remote each week., * Provide desktop and end-user support for both Windows and macOS devices, including laptops, peripherals, printers, docking stations, and mobile accessories.

 * Troubleshoot hardware, software, networking, VPN, connectivity, and application issues.
 * Support employees both remotely and onsite while delivering a positive customer experience.
 * Assist users with login issues, password resets, account lockouts, software requests, and access-related questions.
 * Diagnose and resolve endpoint issues efficiently to minimize user downtime.

Requirements

 * Windows & Mac experience
 * ServiceNow
 * Jira
 * Imaging
 * Active Directory
 * Azure AD (Entra ID)
 * Okta