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# Infrastructure Engineer II - Branch Workplace Tech

- **Company:** JPMorgan Chase & Co.
- **Location:** Westerville, OH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Microsoft Basic Data Partition, Cloud Computing, Databases, Windows PowerShell, Data Processing, Scripting, Information Technology, Splunk, Virtual Private Clouds, Dynatrace
- **Published:** October 22, 2026
- **Apply:** https://www.jobmonkeyjobs.com/career/28126494/Infrastructure-Engineer-Ii-Branch-Workplace-Tech-Ohio-Westerville-7463

## About the Role

* Formal training or certification on infrastructure engineering concepts and 2+ years applied experience
 * Proficient knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
 * Working knowledge of using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
 * Ability to review and validate AI-assisted recommendations before use, escalating when uncertain and following security and data handling expectations.
 * General knowledge of one specific infrastructure technology and moderate proficiency in relevant scripting languages
 * Experience with cloud technologies (ability to operate in and migrate across public and private clouds)
 * Basic technical knowledge across additional technical domains, including basic data fluency and automation knowledge
 * Working knowledge of using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
 * Ability to review and validate AI-assisted recommendations before use, escalating when uncertain and following security and data handling expectations.

Preferred qualifications, capabilities, and skills

 * Proficient with windows OS, physical/virtual/container environments, power-shell scripting, configuration and monitoring
 * Proficient with Mobile devices, platforms and technologies
 * Experience with Branch banking business is preferred
 * Individual should be a quick learner and must have an ability explore automation opportunities within different stage of Branch pilot change validation or certification life cycle using AI
 * Intermediate level proficiency with SRE tools (Splunk, Dynatrace etc.) is required
 * Ability to apply SRE skills to capture KPI metrics and provide engineering insights to complex performance issues is a bonus
 * Collaborates with cross-functional teams and communicates in effective and timely manner

## Description

* Applies technical knowledge to assignments with a defined scope, including testing infrastructure performance, verifying requirements were met, and collecting and analyzing monitoring data in test and production through completion
 * Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and documentation (e.g., summarizing monitoring findings), validating outputs and handling data according to sensitivity and security requirements.
 * Carries out day to day work assignments with some guidance and within documented parameters, developing considerations for upstream and downstream data and systems or technical implications
 * Escalates issues to appropriate leadership
 * Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and documentation (e.g., summarizing monitoring findings), validating outputs and handling data according to sensitivity and security requirements.