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# Housing IT Applications Support Manager

- **Company:** i Jobs
- **Location:** London, UK
- **Experience:** Experienced
- **Salary:** £60,757.0
- **Contract:** Temporary contract
- **Skills:** Software Applications, Microsoft Dynamics, Information Technology
- **Published:** October 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d1f94938d64f640d

## About the Role

* Expert knowledge of at least one of the following housing applications: MRI Housing One, TM Connect, Asprey Asset, or Microsoft Dynamics 365 (D365) CRM.
 * Strong application support, technical troubleshooting, and problem-solving skills.
 * Ability to investigate application issues and support the effective operation of housing IT systems.
 * Excellent communication skills, with the ability to work effectively with technical teams, stakeholders, and end users.
 * Eligibility to work in the UK, supported by verified documentation.
 * Ability to complete all required pre-employment checks and Council compliance documentation.

Desirable Requirements:

 * Experience supporting housing applications within a local authority, Council, or public sector organisation.
 * Experience working with housing management systems and related business processes.
 * Familiarity with Council IT policies, confidentiality requirements, information governance, and data protection practices., * housing IT applications: 3 years (required)

## Description

* Manage and support housing IT applications to ensure reliable day-to-day operations and service continuity.
 * Provide technical support and resolve application-related incidents, issues, and system errors.
 * Maintain the effective operation, performance, and availability of housing systems and associated services.
 * Support end users with application queries, investigate technical problems, and provide timely resolutions.
 * Work collaboratively with technical teams and relevant stakeholders to investigate issues and maintain service quality.
 * Help ensure housing applications meet the Council's operational requirements, policies, and service standards.
 * Support the maintenance and effective use of housing applications, including MRI Housing One, TM Connect, Asprey Asset, and Microsoft Dynamics 365 (D365) CRM, as applicable., * Do you have experience troubleshooting application issues and providing technical support to end users? Please briefly describe your experience.