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# ServiceNow Architect - TSOM

- **Company:** Intelligent Steps
- **Location:** Dagenham, UK
- **Contract:** Temporary contract
- **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Configuration Management Databases, Simple Object Access Protocol (SOAP), Operational Systems, Network Server, Servicenow
- **Published:** October 23, 2026
- **Apply:** https://www.cv-library.co.uk/job/225751908/ServiceNow-Architect-TSOM

## About the Role

* Strong ServiceNow architecture experience with practical TSOM implementation experience.
 * Hands-on JavaScript development, ServiceNow configuration and REST/SOAP integrations.
 * Understanding of telecom operations, service assurance and CMDB/CSDM.
 * Experience with TM Forum APIs, IntegrationHub or MID Servers would be beneficial.

## Description

ServiceNow Architect - TSOM
6-Month Contract | OUTSIDE IR35 | Hybrid Working

ServiceNow Architect with experience delivering Telecommunications Service Operations Management (TSOM) solutions required for a long-term project.

You'll lead solution design and contribute directly to configuration, development and integration, helping improve telecom service monitoring and assurance., * Design and implement TSOM solutions covering event ingestion, alarm correlation and service impact analysis.

 * Integrate ServiceNow with telecom monitoring and operational systems.
 * Define CMDB/CSDM service models to support service visibility and impact assessment.
 * Guide developers, review technical designs and resolve delivery challenges.