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# Forward Deployed Engineer

- **Company:** Valis
- **Location:** TILBURG, Netherlands
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Computer-Aided Design, Microsoft Windows, Application Programming Interfaces (APIs), Bug Tracking Systems, Data Warehousing, Human Resources Information System (HRIS), Python (Programming Language), OAuth, Single Sign-On, SQL Databases, TypeScript, Windows Desktop, Large Language Models, Claude Code, Backend, Slack, Gsuite, Claude
- **Published:** October 23, 2026
- **Apply:** https://www.adzuna.nl/details/5938356288

## About the Role

Must have

 * 4+ years in a technical, client-facing role: solutions engineer, sales engineer, technical account manager, implementation or integration engineer, or a backend/data engineer who has worked directly with customers.
 * Hands-on with integrations: OAuth, service accounts, APIs, SSO, Google Workspace and Microsoft 365 admin, and access control.
 * Comfortable with data: SQL, a data warehouse, reading logs, writing small scripts (Python or TypeScript).
 * Hands-on with LLM tools in daily work: Claude, Claude Code, MCP, agents. You use them yourself, not only read about them.
 * You can sit in a room with a client's head of IT or security and answer precisely, including "we don't have that yet".
 * You can explain a technical decision to a non-technical executive.
 * You own a problem until it is closed, without being chased.
 * Fluent English.

Nice to have

 * Forward-deployed engineering experience on B2B SaaS / enterprise deployments.
 * Security questionnaires, SOC 2 / ISO 27001 / GDPR conversations, vendor due diligence.
 * Experience with company systems: HRIS, ERP, CRM, finance data.
 * macOS and Windows desktop app support (installation, permissions, MDM).
 * Good working knowledge of RU language

## Description

Forward Deployed Engineer owns the client side of the technology: from the first technical call, through access and rollout, to day-to-day support.

What you will do

Pitch and due diligence

 * Join deal calls once the client brings in IT, security or lawyers. First sales calls happen without you.
 * Answer technical, security and compliance questions from the trust pack, and add every new answer to it.
 * Keep every claim true: certified vs in progress, shipped vs planned.
 * Questions we have heard: "Are you actually SOC 2 / ISO 27001 certified?", "How will you tell us when a sub-processor like Anthropic changes?", "How do you bring HR, ERP, CRM and CAD access under one umbrella?"

Access and connectivity

 * Run the technical questionnaire and maintain the "connector exists / doesn't exist" table for each client.
 * Get working access fast. Store credentials in 1Password (read-only, IP-locked) and test each key the day it arrives.
 * Walk client IT through the Google service account and Microsoft app setup. Connect Slack, Google Workspace, Microsoft 365, the task tracker, HRIS and DWH.
 * Record where each deployment runs: a VALIS server or the client's own cloud.
 * Work through the client's DWH with support from the development team.

Rollout

 * Agree the pilot scope with the GTM Director / Deployment & Advisory Director. A typical first week covers transcripts, notes and sharing, with connectors still off.
 * Run install sessions, and keep the install guide and FAQ current.
 * Check the client tenant before users arrive: release version, tenant verification, permissions.

Run and support

 * Own each client's support channel and answer within one working day.
 * Handle L1 yourself: installation, updates, OS permissions, sign-in.
 * Handle L2: reproduce the issue, collect logs, and route it to the right product owner with a clean bug report.
 * Report adoption from the admin console to the GTM lead every week.
 * Turn repeated questions into the FAQ and, later, into a support agent. Your field notes shape the product roadmap.