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# ServiceNow Technical Architect

- **Company:** Linking Humans
- **Location:** London, UK
- **Contract:** Permanent contract
- **Skills:** Computing Platforms, Data Migration, Systems Integration, Scripting, ServiceNow HR Service Delivery, ServiceNow Customer Service Management, Servicenow
- **Published:** October 23, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5938290419

## About the Role

A ServiceNow Elite Partner is seeking an experienced ServiceNow Architect to join their team. This strategic and technical role involves shaping and delivering large-scale ServiceNow solutions across HR, IT, and Customer domains, leading pre-sales engagements, and guiding clients through complex transformation programmes. The role is suited to someone confident in full-platform architectural design and influencing senior stakeholders.

Ideal Experience

 * Strong platform expertise across HRSD, ITSM, ITOM, CSM, and Performance Analytics
 * Proven ability to lead architectural design and client delivery
 * Experience engaging with C-level stakeholders and translating business objectives into scalable solutions
 * Understanding of employee experience and customer journey optimisation
 * Hands-on integration experience, including data migration, scripting, and configuration
 * Ability to mentor technical teams and contribute to proposals, bids, and pre-sales strategy
 * Knowledge of change management and user adoption best practices
 * Experience working with ServiceNow partners and aligning to the platform roadmap and strategy