> Markdown version of [/jobs/ext/388004-it-mitarbeiter-in-im-1st-level-support](https://www.wearedevelopers.com/jobs/ext/388004-it-mitarbeiter-in-im-1st-level-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT-Mitarbeiter*in im 1st-Level-Support

- **Company:** SKM gGmbH
- **Location:** Belm, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Cloud Computing, Microsoft Office, Software Systems
- **Published:** June 14, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=526149db92b133f4

## About the Role

* Grundkenntnisse in MS Windows und Office 365
 * Technisches Verständnis und Freude an praktischen IT-Lösungen
 * Kommunikations- und Teamfähigkeit
 * Führerschein Klasse B

## Description

* Vermögenswirksame Leistungen
 * Employee assistance program
 * Firmenfahrrad-Leasing
 * Zusätzliche Altersversorgung, Als erste Anlaufstelle für unsere Mitarbeitenden übernehmen Sie vielfältige Aufgaben im IT-Support:
 * Annahme und Bearbeitung von Supportanfragen
 * Fehleranalyse und Bereitstellung einfacher Erstlösungen
 * Einrichtung, Wartung und Austausch von Hardware
 * Betreuung unserer Cloud-Telefonie (Innovaphone): Nutzer anlegen, pausieren, löschen
 * Zusammenarbeit mit unserem externen EDV-Dienstleister


## Related Videos

- [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents)
- [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing)
- [Rethinking Intelligence: AI, Accessibility, and the Future of Inclusive Work - Artur Ortega](https://www.wearedevelopers.com/videos/1377-rethinking-intelligence-ai-accessibility-and-the-future-of-inclusive-work-artur-ortega)
- [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies)
- [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing)
- [Building Systems that Last](https://www.wearedevelopers.com/videos/1389-building-systems-that-last)

## Related Articles

- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans)