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# Technical Support Engineer - Middlesbrough

- **Company:** Nextech Group Ltd
- **Location:** Middlesbrough, United Kingdom
- **Salary:** £35,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Dynamic Host Configuration Protocol, Domain Name System (DNS), Microsoft Office, Networking Basics, Software Systems, TCP/IP, Information Technology
- **Published:** October 23, 2026
- **Apply:** https://www.totaljobs.com/job/technical-support-engineer/nextech-group-limited-job108226229

## About the Role

* Previous experience within an IT Support setting
 * Windows OS, Active Directory and Office 365
 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP)
 * Proficiency in diagnosing and troubleshooting hardware and software issues
 * Providing excellent customer service, whether remote or face-to-face

If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join a growing company that values its employees and provides a platform for professional growth.

## Description

We are seeking an experienced and driven Technical Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support, field support and working in an ambitious technical team., * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems

 * Resolving incidents and service requests in a timely manner
 * Working with both internal and external teams to diagnose and resolve technical problems, * Supportive environment with the chance to make a real impact on the direction of IT services within the company.
 * Ongoing training and development to help you reach your career goals.

If you're looking for a challenging and rewarding opportunity where you can develop your career, and make a difference, we'd love to hear from you!