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# Technical Support Engineer - Newcastle

- **Company:** Nextech Group Ltd
- **Location:** Newcastle upon Tyne, United Kingdom
- **Salary:** £35,000
- **Contract:** Permanent contract
- **Skills:** Active Directory, Audio Video Distribution, Microsoft Azure, Backup Devices, Hyper-V, Microsoft Software, TCP/IP, Virtual Local Area Networks, Virtualization Technology, Office365, Sonicwall, Firewalls (Computer Science), Microsoft InTune, Amazon Relational Database Service, Information Technology, Fortinet, Veeam, Cisco, Vmware
- **Published:** October 23, 2026
- **Apply:** https://www.totaljobs.com/job/technical-support-engineer/nextech-group-limited-job108227271

## About the Role

* MSP experience or a customer centric environment providing support.
 * Excellent verbal and written communication skills
 * Active Directory and GPO administration
 * Exchange & Intune administration
 * Excellent experience with Microsoft technologies
 * Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations
 * Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard
 * Backup Solutions - Azure/Veeam
 * Virtualisation - Hyper-V, VMware, AVD, RDS
 * In-depth Knowledge of O365 suite & MFA
 * Able to answer general Networking questions.

## Description

We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.