> Markdown version of [/jobs/ext/3881354-support-services-technician-i](https://www.wearedevelopers.com/jobs/ext/3881354-support-services-technician-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Support Services Technician I - **Company:** San Joaquin County - **Location:** Stockton, CA, United States - **Experience:** Starter - **Salary:** $40,970 - $49,800 - **Contract:** Permanent contract - **Skills:** Desktop Computing, File Systems, Office Suite, GPT - **Published:** October 23, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=42c77144e60803fb ## About the Role Experience: One year of stock room, messenger, delivery service, or related experience. Substitution: Clerical experience that required the regular use of personal computers and computerized printing can substitute, on a year-for-year basis, for the above-required experience. Licenses: Possession of a valid California driver's license. KNOWLEDGE General postal laws and regulations; traffic rules and regulations; safe work practices related to the performance of manual tasks and the operation of a motor vehicle; basic principles of customer service; basic operation and maintenance of standard office equipment, including computers and general office software; basic record keeping techniques; basic arithmetic, grammar, and spelling. ABILITY Drive delivery vehicles; follow and maintain delivery routes and schedules; understand and follow written and oral directions; sort mail and other items; move and load mail and supplies safely; utilize standard office procedures and equipment, including computers and general office software; communicate effectively; establish effective working relationships with those contacted during the course of the work, including managers, County employees, and the general public., 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 ## Description * Learns to set up and operate high volume, computerized printing equipment for a variety of projects such as letterheads, business cards, forms, booklets, brochures, and form letters; learns the select and obtain the various types of materials needed for large-volume printing processes, compute unit prices, and prepare billing invoices. * Assists in filling printing orders; cuts paper and cards; makes waste paper into scratch pads; packages or wraps work and makes or arranges for delivery. * Learns to operate printing-related production equipment such as collators, laminators, paper cutters and drills; learns to clean, adjust, and make minor repairs to production printing equipment; learns to clear paper jams according to proper procedure. * Learns how to maintain manual and/or electronic file systems in order to maintain organized records of printing jobs. * Learns to pick up, sort, and deliver intradepartmental and/or interdepartmental incoming and outgoing mail, including items to/from the postal service and other delivery vendors; learns to weigh/meter mail and determine postage; learns to operate a variety of mail and package handling equipment to fold, insert, seal, and meter mail; learns to operate a variety of paper supply and stationary equipment. * Maintains lists of registered mail; participates in mail room billing and other record keeping tasks. * Gathers cardboard, toners, batteries, and other materials and packages them for recycling; delivers to appropriate recycling facilities. * Receives incoming vendor shipments; provides instructions for vendor delivery or signs for deliveries as required; prepares outgoing parcels for shipment; may receive, move and store paper stock and other central supply items; may move records to and from storage areas; may perform other clerical or manual labor tasks. * Operates materials-handling tools and equipment such as dollies, hand carts, and pallet jacks; may operate a two-way radio or cellular telephone for emergency communication. * Organizes work to meet scheduled routes., Mobility - frequent operation of a data entry device; frequent standing, walking, pushing, pulling, or bending for extended periods of time; frequent driving and climbing stairs; Lifting - frequently 5 to 30 lbs or less; occasional - 30 to 70 lbs; occasional restraining, lifting and/or turning heavy objects; Visual - constant use of good overall vision, color perception, depth perception; occasional reading and close-up work; frequent use of good hand and eye coordination; frequent use of good field of vision/peripheral; Dexterity - frequent holding, reaching, grasping, repetitive motion; occasional writing; Hearing/Talking- frequent hearing of normal speech, hearing/talking on the radio, talking in person; Emotional/Psychological - frequent working alone; occasional risk of exposure to bio-hazardous materials; occasional dealing with emergency situations; Special Requirements - may require working overtime, weekends and nights; Environmental - frequent exposure to cold/heat, dirt, dust, fumes, and varied weather conditions; frequent driving of a vehicle to transport materials, which may include blood and other laboratory specimens. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions., Applicants who meet the minimum qualifications will go through the following examination process: * Written Exam: The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. * Oral Exam: The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. * Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. * Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Online Written Exams: Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: * All candidates participating in a San Joaquin County examination are required to complete the exam independently and without the use of external resources Under San Joaquin County Civil Services Rules and Government Code 31114 and 31115, the use of any outside assistance is strictly prohibited. This includes, but is not limited to, assistance from other individuals, searching for answers online, or using artificial intelligence tools such as ChatGPT or other chat-based technologies Examinations are intended to assess each candidate's individual knowledge, skills and abilities. Any violation of these requirements may result in disqualification from the examination process, removal from an eligible list, and/or additional action as permitted by law, including potential misdemeanor charges. Candidates may also be required to retake the examination in a monitored setting. By submitting an online examination, you acknowledge that you have read, understand and agree to comply with these conditions, * Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; * They are related to the Appointing Authority or * The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S.