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# ServiceNow SOMT Architect

- **Company:** Syntax Consultancy Limited
- **Location:** London, UK
- **Salary:** £101,308.0
- **Contract:** Temporary contract
- **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Amazon Web Services, Microsoft Azure, Cloud Computing, Configuration Management Databases, Noise Reduction, Monitoring of Systems, Information Technology Operations, Scripting, Cloud Monitoring, Cloudwatch, Splunk, AIOps, Appdynamics, Dynatrace, Servicenow
- **Published:** October 23, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5937799546

## About the Role

* Strong hands-on ServiceNow architecture and SOMT (Sales Order Management for Telecommunications) expertise
 * Strong knowledge of ServiceNow ITSM, IT Operations, and enterprise monitoring
 * Experience with monitoring tools such as Splunk, Dynatrace, AppDynamics, Azure Monitor, and AWS CloudWatch, and with CMDB data sources
 * Knowledge of CMDB architecture, data modeling, ServiceNow scripting (JavaScript and Glide APIs), and network, server, storage, and cloud technologies
 * Experience producing high-level and low-level designs (HLDs and LLDs) and architecture diagrams

## Description

* Lead the design, architecture, and implementation of ServiceNow SOMT solutions
 * Define scalable IT Operations architectures, drive observability and AIOps initiatives, and enable proactive operations through ServiceNow SOMT modules
 * Define end-to-end ServiceNow architecture aligned with enterprise IT Operations strategy
 * Lead SOMT implementation and delivery across large enterprise environments
 * Act as the technical authority for SOMT solutions and best practices
 * Mentor developers, administrators, and consultants on SOMT architecture and standards
 * Design and implement AIOps-driven event correlation and noise reduction
 * Define SOMT governance, standards, and architectural guardrails

Technologies:

 * AWS
 * Azure
 * Cloud
 * CloudWatch
 * CMDB
 * Dynatrace
 * ITSM
 * JavaScript
 * Network
 * ServiceNow
 * Splunk
 * Architect, We are working with a global IT consultancy supporting a leading telecommunications end client. This is a six-month contract based in London, with hybrid working: two to three days per week remotely and the remainder in our London office. The rate is up to £550 per day, outside IR35, with an ASAP start in October or November 2026.