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# Application Support Specialist / Systems Administrator

- **Company:** COMMAND CONTROL COMMUNICATIONS ENGINEERING & LOGISTICS LLC
- **Location:** Scott Air Force Base, IL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Business Software, Cascading Style Sheets (CSS), Enterprise Document Management System, IBM Mainframe
- **Published:** October 23, 2026
- **Apply:** https://www.thejobnetwork.com/job/7348f1e4-c913-4e27-8d71-bfb04911eacb/application-support-specialist-systems-administrator

## About the Role

* U.S. Citizenship.
 * Experience providing application, service-desk, systems-support, or user-account administration in a DoD, federal, or comparable enterprise environment.
 * Experience using trouble-ticket systems and coordinating escalation to higher support tiers.
 * Strong customer-service, documentation, troubleshooting, and written/verbal communication skills.
 * Ability to meet applicable DISA personnel security and network-access requirements.

Preferred Qualifications:

 * Hands-on experience with SPS/PD2 and/or ECWM.
 * Experience with COPS, FABS, EDMS, CSS, FPDS, IBM mainframe/JHSMAIN, or E-ICAM.
 * DoD contracting or acquisition-system support experience.
 * Previous DISA support experience.
 * IT service-management or DoD-approved cybersecurity certification relevant to assigned duties.

Education / Experience:

 * High school diploma and at least 5 years of relevant experience.

## Description

C3EL is seeking an Application Support Specialist / Systems Administrator to support our mission at Scott Air Force Base in Illinois. The professional will provide Department of Defense (DOD)-wide functional and technical application support, including user account administration, issue troubleshooting, ticket management, escalation, migration support, documentation, and coordination with Government and higher-tier administrators., * Implement, administer, modify, and troubleshoot user application accounts for -supported systems.

 * Provide organizational-administrator support for contract writing and other business applications as assigned.
 * Work directly with end users and higher-tier system administrators to document, track, troubleshoot, and resolve application issues.
 * Open, maintain, and close trouble tickets with complete documentation of work performed and corrective actions.
 * Coordinate with DOD application administrators on account, access, workflow, and application-administration issues.
 * Support application transitions and account migrations, including coordination with affected users and higher-tier support teams.
 * Proactively identify recurring user/workflow issues and help reduce technical barriers and delays affecting DOD mission execution.
 * Maintain SOPs, knowledge bases, central repository documentation, diagrams, and support metrics.
 * Participate as an application SME in recurring or ad-hoc meetings when required.