> Markdown version of [/jobs/ext/3883939-senior-system-administrator-mso](https://www.wearedevelopers.com/jobs/ext/3883939-senior-system-administrator-mso). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Senior System Administrator (MSO)

- **Company:** General Dynamics Information Technology
- **Location:** Livermore, CA, United States
- **Experience:** Expert
- **Salary:** $111,155 - $150,385
- **Contract:** Permanent contract
- **Skills:** Software Applications, Configuration Management, CompTIA Security+, Computer Networks, Linux, Monitoring of Systems, Network Connections, Network Administration, Ping (Networking Utility), Simple Network Management Protocols, Wireshark, Information Technology, SolarWinds (Software), Splunk
- **Published:** October 23, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3466341772&tx=CT3432THT&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

IT Networking,Networking,Solarwinds,Wireshark

Certifications:

CompTIA Security+ CE | CompTIA - CompTIA

Experience:

8 + years of related experience, * 8+ years of directly related experience in IT / Network administration and support.

 * TS/SCI or DoE Q Clearance
 * Experience with monitoring tools such as SolarWinds, Splunk, or WireShark.
 * Have a working knowledge of critical physical infrastructure (including HVAC, Power, UPS, etc.) that is utilized to support mission operations

Desired Qualifications

 * Experience with Linux and Windows system administration and networking background is preferable.

Required Education/Certifications

 * DoD 8570 Compliant Certifications are required

## Description

Mission Support Operator (MSO) provides 24/7, 365, 12hrs shift, Tier 1/2 operational support to end customers and users in the field/worldwide.

 * Monitor the performance and capacity of end-to-end IT computer systems using a variety of specialized software applications/tools.
 * Triage hardware, software, and environmental faults, alerts, or malfunctions.
 * Understand the basic principles of Mobile Phone and Radio Frequency Spectrum/technology.
 * When an issue is identified, the MSO works to determine the cause of the problem, provide situational awareness and resolution to the user community.
 * Serve as first responder and 'one-stop shop' for all site issues, requiring a broad level of knowledge of high priority systems across a multi-location enterprise.
 * This is similar to a civilian Emergency Operations Center for Police/Sheriff Department, but it is not the same; however, we action 911 notifications.
 * This is not a traditional Network Engineer or System Administration role; however, having either background speeds up training so you can be proficient in 6 - 12 months.
 * This role is "mission critical"; therefore, are demanding and challenging. This is NOT a role that can be trusted to be performed in a remote capacity, must be ON SITE.
 * Person, we seek must have a solid Information Technology foundation.
 * Panama Shift Schedule | 24/7 Shift Coverage.
 * Panama Shift is a rotating shift pattern that uses multiple teams and two 2-hr shifts to provide 24/7 coverage. The working and non-working days typically follow this pattern: 2 days on, 2 days off, 3 days on, 3 days off. Each team may work the same shift (day or night) for 2-3 months then switches over to the other shift for the next 2-3 months. The rotation helps ensure equity regards to work life balance for all members of team.

Other duties include:

 * Monitoring, recognition, evaluation, and correction of IT systems, network, and satellite ground stations.
 * Interfacing with the user community, Mission Directors, System Administrators, Network Engineers, external sites, and other system operators as required for real-time detection, isolation, and resolution of problems.
 * 24/7/365 Operational Support to customers and users in the field
 * Utilize SolarWinds, Splunk, WireShark (and other monitoring tools) to monitor internal and external hardware, software, network connectivity, status IT infrastructure (utilizing ping, SNMP traps, customer scripts) - and utilizing established TTP's to respond to issues
 * Provide support to Networking team, including Layer 1/2/3 type activities and documentation/design.
 * Perform analysis (in both real-time and post-event) on key mission capabilities and provide feedback to internal and external customers.
 * Maintain a positive, professional, and helpful working relationship with our customers.
 * Perform daily, weekly, monthly, and quarterly functional checks on systems and capabilities, also perform inspections on critical hardware and infrastructure.
 * Provide support to the Engineering staff for testing and validation of new software releases and network connections.
 * Support Configuration Management functions (Incidents, Assets) utilizing BMC Remedy.
 * Respond to customer voice and electronic support requests.
 * Respond to real time, mission critical situations (response defined in minutes).
 * Participate in internal and external scheduled exercises.
 * Create, maintain, and update SOP/TTP documentation