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# 10701 - Executive Principal, Infrastructure Operations

- **Company:** Hyundai Corporation (usa)
- **Location:** Irvine, CA, United States
- **Salary:** $190,000.0 - $220,000.0
- **Contract:** Permanent contract
- **Skills:** Data Centers, Disaster Recovery, Fault Tolerance, Technical Debt, Information Technology
- **Published:** October 23, 2026
- **Apply:** https://www.thejobnetwork.com/job/ffe34918-86a0-4a32-b547-4c94ba1c6892/-executive-principal-infrastructure-operations

## About the Role

* 15+ years of senior IT infrastructure leadership experience with direct operational accountability.
 * Proven leadership of large-scale, multi-domain infrastructure operations.
 * Deep expertise in data center, network, cloud/hybrid platforms, workplace, and service management.
 * Strong experience operating in high-availability, regulated, or mission-critical environments.
 * Demonstrated ability to lead through operational complexity and organizational scale.

Preferred Qualifications

 * ITIL v4 or equivalent operational framework experience.
 * Strong background in hybrid infrastructure environments.
 * Experience leading infrastructure operations in enterprise or global organizations.
 * Financial acumen related to infrastructure cost management and optimization.

Measures of Success

 * Sustained achievement of infrastructure availability and reliability targets
 * Reduction in major incidents, outages, and repeat failures
 * Improved service predictability and operational maturity
 * Strong audit and compliance outcomes
 * High executive confidence in infrastructure operations

## Description

The Executive Principal ensures infrastructure services are reliable, secure, compliant, and cost-effective, while providing the operational foundation required for business continuity and growth. You will have Executive Accountability and be the single point of executive ownership for:

 * Enterprise infrastructure availability, resilience, and operational stability
 * End-to-end operations across all infrastructure domains
 * Incident prevention, response, and service recovery
 * Operational risk management, compliance, and audit readiness
 * Infrastructure cost control, efficiency, and capacity planning
 * Continuous improvement and modernization of run practices

Enterprise Infrastructure Operations Ownership

 * Own and operate all core infrastructure services, including data center, network, cloud/ hybrid, platform, and workplace operations.
 * Ensure 24x7x365 operational reliability, service continuity, and disaster recovery readiness.
 * Serve as the executive escalation authority for major incidents, systemic failures, and enterprise outages.
 * Define and enforce clear operational accountability across internal infrastructure teams.

Service Management & Operational Excellence

 * Establish and enforce enterprise standards for IT Service Management (ITSM) including incident, problem, change, and escalation management.
 * Reduce chronic incidents through root cause remediation, trend analysis, and elimination of recurring failures.
 * Ensure service reporting is accurate, actionable, and aligned to executive and business expectations.
 * Drive predictable service performance through disciplined run processes and operational rigor.

Infrastructure Reliability & Risk Management

 * Own enterprise infrastructure availability, resiliency, and fault tolerance strategies.
 * Ensure infrastructure operations meet security, compliance, audit, and regulatory requirements.
 * Partner with Security and Risk functions to address operational vulnerabilities and control gaps.
 * Ensure DR, backup, and recovery capabilities are tested, documented, and effective.

Vendor & Technology Oversight (Supporting Role)

 * Oversee infrastructure vendors and partners as supporting contributors, not primary service owners.
 * Ensure vendors integrate cleanly into internal operating models, toolsets, and processes.
 * Maintain accountability for vendor performance without transferring ownership of outcomes.
 * Support sourcing decisions, renewals, and performance reviews where external services are required.

Continuous Improvement & Modernization

 * Drive continuous improvement across infrastructure operations through automation, tooling optimization, and process maturity.
 * Partner with Architecture and Platform Engineering teams to transition new capabilities into stable run operations.
 * Ensure modernization initiatives do not compromise operational stability or service reliability.
 * Champion operational efficiency, simplification, and technical debt reduction.

Leadership & Organizational Alignment

 * Lead and develop senior infrastructure operations leaders across domains.
 * Establish clear separation and collaboration between Core (Engineering) and Core & Non-Core (Operations) functions.
 * Provide executive-level transparency into service health, risk exposure, and operational priorities.
 * Build confidence with Director Infrastructure and executive leadership through predictable and mature operations.