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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Database Specialist - DAXKO - **Company:** YMCA - **Location:** Venice, FL, United States - **Experience:** Experienced - **Salary:** $55,000.0 - $58,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Data Analysis, Systems Engineering, Databases, Novell NetWare, Data Integrity, Data Mining, Data Security, Microsoft Office, Systems Integration, Cisco - **Published:** October 23, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a620f812a7ca1de1 ## About the Role * 3 to 5 years' experience in complex database management (including designing and developing reports) with preference given to experience with DAXKO product. * High school diploma with progress toward advanced degree in business administration or related technical field preferred. * Two or more years of experience working in a professional office environment. * Proficient in use of Microsoft Office with advanced skills in Word and Excel. * Strong analytical and problem-solving skills and ability to tackle issues directly and make timely decisions. * Ability to meet all required standards of confidentiality and data security. * Ability to manage multiple projects simultaneously with high degree of accuracy and attention to detail. * Ability to work independently and collaboratively to accomplish responsibilities, goals, and projects in a fast-paced environment. * Must possess a high level of accuracy in data entry skills and be detail oriented. * Exhibit excellent written and oral communication skills with the ability to work with both technical and non-technical users. * Knowledge and understanding of an organizational membership software program and program data collection needs preferred. * The ability to troubleshoot hardware and software problems is highly desirable. * Ability to work effectively with department heads, department staff, and other users through collaborative problem solving. ## Description This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The Program Billing & Database Specialist serves as the primary administrator for DAXKO Operations and DAXKO Engage and acts as a key link among program operations, membership, marketing, and Finance. The position requires a high level of attention to detail and is responsible for establishing business rules; configuring and maintaining programs, memberships, billing, and engagement workflows; maintaining documentation of data and reporting protocols; and assisting in the development and implementation of best practices for management of the membership and program database. * This includes assurance of database policies and procedures, data integrity, data extraction, report customization and analysis, third-party billing and reimbursement administration, account reconciliation, and support for financial mappings and routine journal-entry preparation. The position supports staff in the effective use of both DAXKO platforms, including identifying training needs and developing and delivering training to software users., System Administration * Serve as the primary administrator for the Daxko Operations and Daxko Engage platform, ensuring system integrity, security, and functionality. * Configure and maintain membership types, program offerings, schedules, fees, discounts, billing settings, adjustment codes, and other system configurations. * Perform routine audits to ensure data accuracy, consistency, and compliance with association standards. * Test and validate new functionality, software updates, and system enhancements prior to implementation. Program & Database Management * Build and maintain programs, registrations, camps, childcare, aquatics, wellness, rentals, and other YMCA offerings within Daxko. * Maintain business rules, workflows, code values, and database configuration to support association operations. * Support the implementation of new products, services, and operational initiatives within Daxko. Finance & Billing Administration * Support the Finance Department with configuring billing, payment processing, adjustment codes, and financial workflows within Daxko. * Assist with maintaining accurate and timely accounting integrations, financial mappings, and data transfers. * Provide system support for billing changes, membership rate updates, payment configurations, and financial reconciliations. * Troubleshoot Daxko system issues related to financial processes in partnership with the Finance Department. Reporting & Analytics * Develop and maintain reports and dashboards using Daxko Report Builder. * Partner with departments to understand reporting needs and deliver accurate, timely data. * Analyze data trends, troubleshoot discrepancies, and recommend process improvements. User Support & Training * Provide day-to-day support for Daxko users, including troubleshooting, user account management, and issue resolution. * Train new staff and provide ongoing education on Daxko functionality and best practices. * Develop and maintain user guides, standard operating procedures, and training documentation. Collaboration & Vendor Management * Collaborate with Operations, Membership, Programs, Marketing, Human Resources, Finance, and branch leadership on Daxko-related initiatives. * Serve as the primary liaison with Daxko Support, coordinating issue resolution, testing, software enhancements, and system integrations. * Participate in cross-functional projects to improve workflows and maximize system utilization. * Continuous Improvement * Stay current on Daxko enhancements and recommend opportunities to improve efficiency and system utilization. * Maintain professional knowledge through ongoing training and industry best practices. * Perform other duties as assigned., * Certified Netware Engineer; Microsoft Certified Systems Engineer; Cisco Certified Network Professional, or alternate complex system/database certification preferred. * Completion of YMCA of the USA Child Abuse and Neglect class * Completion of the YMCA's Blood Borne Pathogens training * Additional training classes as recommended by Supervisor. * Successfully meet the Association's policies on background screening. * Adhere to drug/alcohol/smoke free workplace policy. * Additional training classes as recommended by the Supervisor.