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# Senior Manager, People Technology

- **Company:** Snowflake Inc.
- **Location:** Dublin, CA, United States
- **Experience:** Expert
- **Salary:** $186,000.0 - $243,600.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Application Release Automation, Software as a Service, System Configuration, Data Integrity, Human Resources Information System (HRIS), Middleware, Regression Testing, Release Management, Privacy Controls, Workday HCM, Integration Frameworks, Workday, Servicenow
- **Published:** October 23, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88669409/1

## About the Role

* 10+ years in HRIS or HR technology, including hands-on configuration, integration, and delivery experience
 * 4+ years of people management experience leading HRIS, systems, or integration teams
 * Deep Workday expertise (Security, Business Processes, Reporting/RaaS), including supporting a global implementation, plus a strong grasp of middleware and integration platforms
 * Hands-on experience with core HR systems beyond Workday, such as ServiceNow HRSD and Ashby
 * A strong operating discipline: release management, change control, incident and problem management, SLA ownership, SOX and privacy controls
 * Real experience applying AI or GenAI to HR operations, such as ticket deflection, data-quality monitoring, or test and release automation
 * Proven ability to influence leaders and prioritize against operational realities
 * Excellent communication skills and a customer service mindset in supporting the business

## Description

* Platform operations: day-to-day support, release management, and change control for Workday HCM, ServiceNow HRSD, Ashby, and their integrations, including vendor releases from impact analysis through stabilization
 * Trust and compliance: data integrity, system security, and audit readiness across all People systems (SOX, GDPR, privacy)
 * Service excellence: operational SLAs and incident, problem, and request management that the business can count on
 * AI-driven automation: ticket deflection, proactive data-hygiene monitoring, automated regression testing, and faster release cycles
 * AI in production: operationalize, maintain, and support AI products and skills, developing robust runbooks, monitoring, and support structures once they go live
 * Roadmap influence: turn operational friction into prioritized requirements, and co-own the People Tech and AI roadmap with the PMO
 * Vendors: manage vendor and implementation-partner relationships for Workday, ServiceNow, Ashby, and connected SaaS tools including performance, escalations, contract management, and roadmap alignment

 * Team leadership: lead, develop, and mentor a high-performing team of People Systems Analysts and Integration Engineers