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# Technical Support Specialist

- **Company:** RENNERBROWN STAFFING INC
- **Location:** New York, NY, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Information Systems, Networking Basics, Subsystems, TCP/IP
- **Published:** October 23, 2026
- **Apply:** https://www.thejobnetwork.com/job/8e3258ef-82cd-4f57-b8bf-db6aa521e808/technical-support-specialist

## About the Role

* Knowledge of PC architecture
 * Good understanding of how all subsystems work in a PC and interact with each other
 * Good working knowledge of networking and basic TCP/IP configurations
 * Knowledge of Windows 7 & Windows 10
 * Basic electronics knowledge
 * Good understanding of Avaya phone systems to include adds, moves an changes
 * Ability to work on new equipment and devices without formal training
 * Ability to manage a varied workload and meet deadlines
 * Must be punctual and reliable
 * Strong interpersonal skills
 * Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude
 * Excellent written and verbal communication skills
 * Ensure confidentiality of all the Firm's and clients documentation and information

Education and/or Experience

 * Bachelor's degree or equivalent military experience

 * Previous experience with extensive focus on PCs on a network in a medium to large corporate environment

## Description

The Specialist, Technical Support provides day-to-day technical support to the Information Systems department.
Essential Duties and Responsibilities
Typical responsibilities include, but are not limited to, the following:

 * Install, configure, repair and replace PCs
 * Install, configure, repair and replace telephones
 * Configure basic network interfaces on various devices
 * Troubleshoot basic networking issues
 * Configure Avaya to include adds, moves and changes.
 * Provide technical assistance as required
 * Maintain firm's printing environment-training provided