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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Consultant III, Care Delivery Portfolio Operations (Greenboro, NC) - **Company:** Kaiser Permanente - **Location:** Greensboro, NC, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Information Technology Consulting, Software Debugging, Information Technology - **Published:** October 23, 2026 - **Apply:** https://www.financialjobbank.com/job.asp?id=3466590550&tx=HT7367TTZ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role This position will support Portfolio Operations, a team that provides operational services and strategic support to Clinical Ancillary portfolio leaders and shared services teams, including Product Release, Solution Design, and AI Emerging Technologies. Approximately 80% of this position will be dedicated to investment-funded initiatives, partnering across portfolios to drive execution, governance, operational excellence, and strategic priorities. Responsibilities include developing executive-level presentations and reports, conducting complex analyses, supporting portfolio financials and governance activities, optimizing processes and tools, and coordinating cross-functional initiatives with local, regional, and national stakeholders. The ideal candidate is a highly analytical problem solver with exceptional communication and interpersonal skills, capable of translating complex information into clear, executive-ready materials. Success in this role requires strong relationship-building abilities, attention to detail, and the ability to influence and collaborate effectively across leadership teams and diverse business partners., * Ambiguity/Uncertainty Management * Attention to Detail * Business Knowledge * Communication * Critical Thinking * Cross-Group Collaboration * Decision Making * Dependability * Diversity, Equity, and Inclusion Support * Drives Results * Facilitation Skills * Health Care Industry * Influencing Others * Integrity * Learning Agility * Organizational Savvy * Problem Solving * Short- and Long-term Learning & Recall * Teamwork * Topic-Specific Communication Knowledge, Skills and Abilities: (Functional) * Analytical Skills * Business Case Development * Business Process Improvement * Client Focus * Crisis Incident Management * Debugging and Troubleshooting * Demonstrating Personal Flexibility * Managing Diverse Relationships * Model Development * Organizational Skills * Prioritization * Process Validation * Project Management * Relationship Building * Requirements Elicitation & Analysis * Technical Documentation, * Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum three (3) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement., * Two (2) years experience working for a health care organization * Two (2) years experience working for an IT organization ## Description This individual level contributor is primarily responsible for serving as a liaison between users and IT, defining business processes, and participating as a technical contributor on project teams., * Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. * Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. * Develops requirements for process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture). * Develops an understanding of and executes requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) within designated business domain. * Assists in the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions. * Supports the evolution of applications, systems, and/or processes to a desired future state by building and leveraging an up to date understanding of how current processes impact business operations for assigned domain(s). * Maps current state against future state processes. * Identifies the impact of requirements on upstream and downstream solution components. * Provides recommendations to team or department leadership on how to integrate requirements with current systems and business processes for assigned domain(s). * Identifies value gaps and opportunities for process enhancements or efficiencies. * Supports solution design by researching how to help translate requirements into workable business solutions. * Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design. * Supports the evaluation of third-party vendors as directed. * Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. * Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across assigned business domain(s).