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# IT Assistant

- **Company:** Prime Inc.
- **Location:** Piscataway, NJ, United States
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Peripherals, Computer Equipment, Information Technology
- **Published:** October 23, 2026
- **Apply:** https://www.thejobnetwork.com/job/0ba73b63-db93-4f73-a074-6f89248d9111/it-assistant

## About the Role

* Associate's degree (A.A.) or equivalent from two-year college or technical school OR at least one year of related experience and/or training; or equivalent combination of education and experience
 * A foundational understanding of how software and operating systems work
 * Excellent listening, communication and problem-solving skills
 * Strong attention to detail with the ability to organize, prioritize and manage multiple tasks within set deadlines
 * Ability to think logically and analytically while maintaining a strong customer focus under stressful situations

## Description

This role will support our IT team at Scholes Electric. Under general supervision, the IT Assistant will perform a variety of computer- and network-related tasks in support of the organization's information technology function.

What You Will Do

 * Provides technical assistance and support for incoming queries and issues related to computer systems, software and hardware, including installation and configuration
 * Responds to questions/helpdesk tickets, whether in person, over the phone or via email
 * Triage and assign helpdesk tickets to the team as they arrive
 * Installs, modifies and repairs computer hardware and software
 * Deploys and cleans-up computers, mobile devices, and computer peripherals
 * Maintains current and accurate inventory of technology hardware, software and resources
 * Complies with and enforces internal policies, processes, and procedures
 * Complies with the PRIME Safety Program - learns and follows safety regulations, procedures and safe work practices
 * Performs other duties as requested