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# Lead Infrastructure Engineer - MQ Series

- **Company:** JPMorgan Chase & Co.
- **Location:** Plano, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Unix, Cloud Computing, Databases, Disaster Recovery, File Systems, Middleware, IBM WebSphere MQ, Python (Programming Language), Reliability Engineering, Scripting, Information Technology, Virtual Private Clouds, Programming Languages
- **Published:** October 23, 2026
- **Apply:** https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/requisitions/preview/210758603

## About the Role

* 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
 * Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
 * Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Scripting, Python, etc.)
 * Drives to continue to develop technical and cross-functional knowledge outside of the product
 * Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
 * Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework
 * Demonstrated, hands-on experience operating middleware in enterprise production environments, including IBM MQ administration and incident response in secure environments.
 * Strong problem determination skills, structured troubleshooting approach, and ability to perform under time pressure while maintaining operational discipline.
 * Working knowledge of Unix and/or Windows system administration, including process, filesystem, certificate stores, and basic networking fundamentals relevant to MQ connectivity.
 * Strong written and verbal communication skills with the ability to coordinate across distributed teams and manage customer expectations.

Preferred qualifications, capabilities, and skills

 * Working knowledge in one or more general purpose programming languages preferred Python and/or Java and/or automation scripting
 * Practical experience with public cloud

## Description

* Applies technical expertise and problem-solving methodologies to projects of moderate scope
 * Drives a workstream or project consisting of one or more infrastructure engineering technologies
 * Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
 * Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
 * Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions
 * Operate and support IBM MQ environments across development, testing, and production, ensuring service availability, stability, and compliance with internal standards.
 * Support resilience objectives via disaster recovery planning, sustained resilience coordination, and testing/validation activities. Apply reliability engineering practices: define and improve service health indicators, operational thresholds, and actionable alerting to reduce noise and improve time-to-detect/time-to-recover.
 * Maintain clear operational runbooks, standards, and controls that enable consistent execution across a geographically distributed operations model.
 * Reduce toil through automation, including scripted remediation, self-service operational workflows, and repeatable change execution (e.g., certificate lifecycle, configuration validation, routine health checks).
 * Institutionalize post-incident learning: contribute to blameless reviews, ensure corrective actions are tracked to closure, and verify effectiveness through measurable outcome improvements.
 * Provide technical guidance and responsive support to application teams integrating with MQ, including connection patterns, security constraints, and operational best practices.