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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Specialist - International - **Company:** Cloud Software Group - **Location:** UK (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Software as a Service, Cloud Computing, Data Governance - **Published:** October 24, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5940273361 ## About the Role * 8+ years of experience in enterprise SaaS, FinTech, RegTech, compliance technology, financial services technology, Sales Engineering, Solutions Consulting, or a comparable customer-facing technical role. * Demonstrated experience in Compliance, FinTech, and/or RegTech is required, with a strong understanding of the regulatory and technology challenges faced by financial institutions and other highly regulated organizations. * Practical knowledge of regulatory compliance, communications compliance/surveillance, information governance, eDiscovery, archiving, investigations, or data governance. * Strong understanding of financial-services compliance use cases, including the capture, retention, supervision, surveillance, discovery, and investigation of electronic communications. * Experience engaging with stakeholders across Compliance, Legal, Risk, Information Governance, IT, Security, and business functions, with the ability to understand their requirements and translate them into technology solutions. * Proven pre-sales experience supporting net-new customer acquisition, including technical discovery, solution demonstrations, workshops, trials, POCs, technical evaluations, and RFP/RFI responses. * Ability to understand a prospect's regulatory and business challenges and translate them into compelling business and technical use cases, rather than relying solely on feature-based demonstrations. * Strong understanding of SaaS and cloud technologies, enterprise integrations, APIs, data sources, identity/security concepts, and modern enterprise architectures. * Experience demonstrating and positioning technology solutions in competitive sales situations, including the ability to articulate differentiation and address technical objections. * Strong presentation and storytelling skills, with the ability to communicate effectively with both technical audiences and senior stakeholders in Compliance, Legal, Risk, and Technology. * Ability to partner effectively with Account Executives, Solutions Architects, and Partners while providing deep product, industry, and compliance expertise throughout the sales cycle. * Experience supporting geographically distributed sales organizations and customers across the Americas and International markets is highly desirable. * Strong understanding of emerging technologies, particularly AI and its application to compliance, surveillance, investigations, and risk management, is desirable. * Ability to manage multiple concurrent opportunities and operate effectively in a fast-paced, growth-oriented pre-sales environment. ## Description * Support Net New customer acquisition across the Americas and International markets, partnering closely with Sales and Solutions Architects throughout the opportunity lifecycle. * Bring strong Compliance, FinTech, and RegTech domain expertise into customer conversations, helping prospects connect regulatory and business challenges to technology solutions. * Conduct discovery with Compliance, Legal, Risk, Surveillance, Information Governance, and Technology stakeholders to understand business requirements, regulatory challenges, existing processes, and desired outcomes. * Translate customer requirements into compelling Arctera use cases and solution narratives that demonstrate measurable business and compliance value. * Deliver tailored product demonstrations that go beyond features and show how Arctera can address specific customer workflows, regulatory requirements, and business outcomes. * Design, configure, and execute trials and Proofs of Concept (POCs) with clearly defined objectives, success criteria, and outcomes that help advance opportunities toward technical closure. * Serve as a subject-matter expert for use cases involving communications compliance and surveillance, archiving, eDiscovery, investigations, information governance, and related compliance workflows. * Partner with the Solutions Architect on complex opportunities, providing deep domain and product expertise while the Solutions Architect owns the broader technical architecture and solution strategy. * Identify and address product, workflow, compliance, and technical objections that could prevent or delay an opportunity from progressing. * Support competitive opportunities by clearly articulating Arctera's capabilities, differentiation, and value in the context of the customer's requirements. * Support RFP/RFI responses, particularly for questions involving product capabilities, compliance use cases, workflows, regulatory requirements, and technical functionality. * Engage with prospects ranging from practitioners to senior stakeholders, including Compliance Officers, Heads of Surveillance, Legal, Risk, CIO/CTO organizations, and technology teams. * Support partner-led Net New opportunities by providing solution expertise, demonstrations, technical enablement, and assistance with customer evaluations. * Maintain strong knowledge of evolving financial-services regulations, compliance practices, FinTech/RegTech trends, and emerging technologies, including the application of AI to compliance, surveillance, investigations, and risk. * Maintain deep knowledge of the Arctera portfolio and continuously develop expertise in new capabilities, integrations, use cases, and product innovations. * Capture competitive intelligence and field feedback and provide structured input to Product Management and Engineering regarding customer requirements, market trends, product gaps, and competitive capabilities. * Develop reusable demo scenarios, industry use cases, POC frameworks, technical content, competitive playbooks, and enablement materials that improve the effectiveness and scalability of the broader pre-sales organization. * Collaborate across Sales, Solutions Architecture, Product, Engineering, Marketing, Partners, and other teams to improve Arctera's ability to identify, develop, and win Net New opportunities. * Contribute directly to Net New ARR growth by increasing the quality of technical engagements, accelerating opportunity progression, improving technical win rates, and helping convert qualified pipeline into new customers.